Signing into the app
Using StarLeaf app
Last updated November 20, 2020
You can install StarLeaf on all of your devices by going to Downloads .
- Run StarLeaf on your phone, computer, or tablet and enter your email address.
- StarLeaf sends you an email containing your 6-digit one-time code.
- Type the code into the app and you are signed in on that device.

Minimum requirements
The StarLeaf app is available for:- Windows 10, Windows 8.1, and Windows 7 Service Pack 1 (all require .NET framework 4.6 or later)
- macOS 10.13 or later
- Chrome OS running Android 6.0 or later (Beta)
- iOS 11.0 or later
- Android 6.0 or later
Computers and laptops
Operating system:- Windows 10, Windows 8.1, and Windows 7 Service Pack 1 (all require .NET framework 4.6 or later)
- macOS 10.13 or later
Chromebook
Support for Chromebook is currently in Beta. Operating system: Chrome OS with Android 6.0 or later.Some older Chromebooks do not include Android, so are unable to run StarLeaf
Processor: Intel Core i5 or higherAndroid phones and tablets
Operating system: Android 6.0 or lateriPhone and iPad
- iPhone 5S or later
- iPad Air or later
Localization
The StarLeaf app automatically detects the language settings of the device you are using (mobile or desktop) and applies the same language in the app. For example, if your iPhone language is set to French, the mobile StarLeaf app will set its language to French. If you change the language on your device, the app language will also change. To view the languages StarLeaf is currently available in, go to Localization of StarLeaf endpoints, apps, and Portal. StarLeaf is constantly working to provide more localization options but if your device’s language is not yet available, the default language in the app will be English (US).The language settings in the StarLeaf app are not affected by any changes made in StarLeaf Portal.
Mass-deploying StarLeaf with the MSI installer
StarLeaf provides an MSI installer, to mass-deploy StarLeaf for Windows to multiple end-users.- Download the MSI file for Windows 7, 8, and 10 (all require .NET framework 4.6 or later). Do not install it by selecting the file.
- To install the MSI, run the following command as admin: msiexec /i StarLeaf-Installer-Windows.msi
Upgrades are carried out automatically by StarLeaf; there is no management overhead for the local users.
Windows firewall behavior when using the MSI installer
The StarLeaf MSI installer provides a machine-wide installation under the Windows Program Files directory. When a user logs in and launches StarLeaf, individual user settings are stored in files in the user’s local AppData folder. These include authentication tokens and preferred audio and video device. When the app is run for the first time following an installation using the MSI installer, the user may see a Windows firewall prompt. To avoid this firewall prompt, we recommend that the admin configures the Windows firewall to allow StarLeaf connections. As an example, this can be achieved by adding the following PowerShell script to Startup:
Get-WmiObject Win32_UserProfile | Where-Object Special -eq $False | ForEach-Object -Process {
$Name = "starleaf $($_.SID)"
if (netsh advfirewall firewall show rule name="$Name" | Select-String "No rules match") {
$Prog = "$($_.LocalPath)\AppData\Local\starleaf\starleaf"
netsh advfirewall firewall add rule name="$Name" program="$Prog\1\starleafc.exe" protocol=ANY dir=in action=allow
netsh advfirewall firewall add rule name="$Name" program="$Prog\2\starleafc.exe" protocol=ANY dir=in action=allow } }
Contact StarLeaf Technical Support if you have any issues.