Signing into the app

Using StarLeaf app
Last updated October 16, 2020

You can install StarLeaf on all of your devices by going to Downloads .

  1. Run StarLeaf on your phone, computer, or tablet and enter your email address.
  2. StarLeaf sends you an email containing your 6-digit one-time code.
  3. Type the code into the app and you are signed in on that device.

Minimum requirements

The StarLeaf app is available for:

StarLeaf has the following minimum requirements and recommendations:

Computers and laptops

Operating system:

  • Windows 10, Windows 8.1, and Windows 7 Service Pack 1 (all require .NET framework 4.6 or later)
  • macOS 10.13 or later

Webcam: USB webcam or built-in camera (StarLeaf recommends the Logitech C920 or C922 1080p HD USB webcam)

Processor: Intel Core 2 Duo or AMD Athlon X2 (StarLeaf recommends an Intel Core i5 or later). Content sharing and/or video functionality might be restricted with older, low voltage or ultra-mobile processors

Memory: 2GB Ram or above

Graphics card: DirectX10 compatible

Internet connection: StarLeaf recommends download and upload speeds of 1.5 Mbp/s for High Definition video conferencing. Content sharing and/or video functionality might be restricted at speeds below 384kbps

Chromebook

Support for Chromebook is currently in Beta.

Operating system: Chrome OS with Android 6.0 or later.

Some older Chromebooks do not include Android, so are unable to run StarLeaf

Processor: Intel Core i5 or higher

Android phones and tablets

Operating system: Android 6.0 or later

iPhone and iPad

  • iPhone 5S or later
  • iPad Air or later

Operating system: iOS 11.0 or later

Localization

The StarLeaf app automatically detects the language settings of the device you are using (mobile or desktop) and applies the same language in the app. For example, if your iPhone language is set to French, the mobile StarLeaf app will set its language to French. If you change the language on your device, the app language will also change.

To view the languages StarLeaf is currently available in, go to Localization of StarLeaf endpoints, apps, and Portal.

StarLeaf is constantly working to provide more localization options but if your device’s language is not yet available, the default language in the app will be English (US).

The language settings in the StarLeaf app are not affected by any changes made in StarLeaf Portal.

Mass-deploying StarLeaf with the MSI installer

StarLeaf provides an MSI installer, to mass-deploy StarLeaf for Windows to multiple end-users.

  1. Download the MSI file for Windows 7, 8, and 10 (all require .NET framework 4.6 or later). Do not install it by selecting the file.
  2. To install the MSI, run the following command as admin:
    msiexec /i StarLeaf-Installer-Windows.msi

Upgrades are carried out automatically by StarLeaf; there is no management overhead for the local users.

Windows firewall behavior when using the MSI installer

The StarLeaf MSI installer provides a machine-wide installation under the Windows Program Files directory. When a user logs in and launches StarLeaf, individual user settings are stored in files in the user’s local AppData folder. These include authentication tokens and preferred audio and video device.

When the app is run for the first time following an installation using the MSI installer, the user may see a Windows firewall prompt. To avoid this firewall prompt, we recommend that the admin configures the Windows firewall to allow StarLeaf connections. As an example, this can be achieved by adding the following PowerShell script to Startup:


Get-WmiObject Win32_UserProfile | Where-Object Special -eq $False | ForEach-Object -Process {
$Name = "starleaf $($_.SID)"
if (netsh advfirewall firewall show rule name="$Name" | Select-String "No rules match") {
$Prog = "$($_.LocalPath)\AppData\Local\starleaf\starleaf"
netsh advfirewall firewall add rule name="$Name" program="$Prog\1\starleafc.exe" protocol=ANY dir=in action=allow
netsh advfirewall firewall add rule name="$Name" program="$Prog\2\starleafc.exe" protocol=ANY dir=in action=allow } }

 

Contact StarLeaf Technical Support if you have any issues.

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