Sending a message
Using StarLeaf appLast updated February 23, 2018
You can send a message to any person or group in your organization.
- In the app, search for a person or group by typing their name or email address into the Search or dial field.
- Type your message in the text field.
On an iPhone, this field is at the top of the page.
On a mobile device, select to send the message. Select Enter to add a new line.
On a desktop, select Enter to send the message. Select Shift + Enter to add a new line.
When you send a message, the app lets you know the status of that message:
|(3 dots) and the time at which you sent the message||The message has not reached the Cloud. You are not currently online|
|(one tick) and the time at which you sent the message||The message has successfully reached the Cloud and will be delivered to the recipient(s)|
|(eye) and the time at which you sent the message||The message has been read by all recipients|
You can send a message to a user or group while you are in a call with them. They must be a StarLeaf user or a StarLeaf group, otherwise the chat option is greyed out.
When you are in a call, select the Chat icon from the in-call features at the top of the screen. This opens the chat panel to the left-hand side, allowing you to send messages while remaining in the ongoing call.
The in-call chat feature is currently available in the desktop app only.