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About Chats

The Chats tab is where you can find all your one-to-one and group conversations in the app. Chat conversations with the most recent activity in them are listed first.

How to send a message

You can send a message to any person or group in your organization and this will open a chat with them. Here is an example of how to start a chat with someone on your iPhone:

  1. In the app, search for a person or group by typing their name or email address into the Search or dial field.
  2. Type your message in the text field.
  3. On a mobile device, select to send the message. Select Enter to add a new line.
    On a desktop, select Enter to send the message. Select Shift + Enter to add a new line.

Message delivery status

When you send a message, the app lets you know the status of that message:

(3 dots) and the time at which you sent the message The message has not reached the Cloud. You are not currently online
(one tick) and the time at which you sent the message The message has successfully reached the Cloud and will be delivered to the recipient(s)
(eye) and the time at which you sent the message The message has been read by all recipients

In-call chat

You can send a message to a user or group while you are in a call with them. They must be a StarLeaf user or a StarLeaf group, otherwise the chat option is unavailable and grayed out.

When you are in a call, select the Chat icon from the in-call features at the top of the screen. This opens the chat panel to the left-hand side, allowing you to send messages while remaining in the ongoing call.

The in-call chat feature is currently available in the desktop app only.

Chat wallpaper

A background wallpaper is available in chat conversations.

To change your wallpaper in the app:

  1. Go to Account > Chat wallpaper
  2. Select the wallpaper you wish to use or no wallpaper

How to use emojis

The StarLeaf app supports the use of emojis on mobile devices and desktop (macOS and Windows 10 or later).

Emojis on Mac

On a Mac, select the emoji icon beside the type field in a chat to display the emoji viewer.

To close the emoji viewer, select Esc on your keyboard.

Emojis on Windows

Emojis only work on Windows version 10 or later. On a Windows desktop, you can display the emoji viewer using a keyboard shortcut while typing in a chat.

Press the Windows key and the period or semicolon key together.

The emoji viewer appears as shown below. In the app type field, the emoji may appear in black and white, but it will appear in color in the Chat when you select send.

To close the emoji viewer, select Esc on your keyboard.

Emojis on mobile

On most iOSĀ and Android devices, there is a dedicated emoji key on the device’s keyboard.

If you have an iOS device and you cannot see the emoji key on your keyboard, it may not be added in your phone’s settings. To add it, go to Settings > General > Keyboard > Keyboards