The StarLeaf app uses the camera, microphone, and screen recording (macOS) on your device. We recommend that you give permissions when prompted so that you can successfully make voice and video calls and share your screen while you are in a call.

On this page:

Permissions on iPhone and Android

Launching the StarLeaf app prompts a permissions dialog for each the camera and microphone. On iPhone, select Continue to give permissions. On Android, select Give Permission.

If you disable these permissions, on purpose or by mistake, you will not be able to make voice or video calls using StarLeaf. To re-enable, follow the steps below:

iPhone:

  • Go to iPhone Settings > Privacy > Camera and enable StarLeaf
  • Go to iPhone Settings > Privacy > Microphone and enable StarLeaf

Android:

  • Go to Android Settings > Apps > StarLeaf > Permissions and enable Camera and Microphone

Permissions on macOS

On macOS, there are similar permission requests to those on iOS and Android.

Launching the StarLeaf app prompts a permissions dialog for each the camera and microphone. On these dialogs, select OK so that you can make voice and video calls.

If you select Don’t Allow and then attempt to make or receive a voice or video call, StarLeaf app (version 2.18 or higher) will show you how to re-enable these permissions.

If you are using an earlier StarLeaf app version, follow the steps below to re-enable access to the camera and/or microphone.

  1. Go to System Preferences in the main Apple menu.
  2. Select Security & Privacy.
  3. Select Privacy.
  4. Select Camera or Microphone.
  5. Tick the box beside StarLeaf to enable permissions.
  6. Restart StarLeaf to activate the changes.

Permissions on macOS Catalina

If your Mac is operating with macOS Catalina, there is an additional permission you must grant if you want to share your screen while you are in a call. This is categorized under Screen Recording in macOS Catalina.

To enable screen sharing in your app:

  1. Go to System Preferences in the main Apple menu.
  2. Select Security & Privacy.
  3. Select Privacy.
  4. Select Screen Recording.
  5. Tick the box beside StarLeaf to enable permissions.
  6. Restart StarLeaf to activate the changes.