Audio and video settings

You can configure the camera, microphone, and speakers settings in the desktop app. These settings can still be accessed if you are in a call.

  1. Go to your Account page in the desktop app.
  2. Go to Audio & video settings as shown below.
  3. Select the audio and video devices you wish to use from the options available to you.

Selecting the blue button beside Camera turns the video off.

If another person in the call says your voice is too quiet or too loud, it may be due to your microphone levels rather than the volume of their speakers.

To adjust your microphone levels:

  1. Ensure that the button beside Microphone is selected. It turns blue when selected.
  2. Use the slider underneath to adjust the microphone levels. Increasing the level increases your transmitted volume.

Permissions

The StarLeaf app uses the camera and microphone on your device. When you install the app, give permissions such that it can access your camera and microphone.

If you later disable these permissions, you can re-enable as follows:

iPhone:

  • Go to iPhone Settings > Privacy > Camera and enable StarLeaf
  • Go to iPhone Settings > Privacy > Microphone and enable StarLeaf

Android:

  • Go to Android Settings > Apps > StarLeaf > Permissions and enable Camera and Microphone