StarLeaf Encore is a recording service that allows you to capture all the audio, video and content sharing in a meeting. Any participant can start recording while in a meeting, but the only people who will be able to view or download the recording afterward are the organizer or an admin.

You can also set a meeting to automatically record when you schedule it. For more information, see Scheduling a StarLeaf recording.

When an organizer has scheduled a meeting to automatically record, other participants may or may not be able to stop/start the recording during the meeting. This depends on the recording and streaming permissions set by the admin.

On this page:

If you do not have StarLeaf Encore, it is still possible to record a call or meeting from a desktop device. For more information, see either:

Recording from StarLeaf for desktop

To record an ongoing meeting from a desktop device:

  1. Hover your mouse over the call window to reveal the top toolbar.
  2. Click Start recording in the control bar at the top of your screen (this may appear under More depending on which features your organization has enabled). The icon turns red while you are recording.

To stop recording, follow the same steps as above, and select Stop recording.

The recording will appear in the Recordings tab of the meeting organizer’s StarLeaf Portal, after the meeting has ended.

Recording from StarLeaf for mobile

To record an ongoing meeting from an iOS or Android device:

  1. Touch anywhere on your screen to bring up the meeting controls.
  2. Select the More icon.
  3. Touch Start recording.

To stop recording, follow the same steps as above and touch Stop recording.

The recording will appear in the Recordings tab of the meeting organizer’s StarLeaf Portal, after the meeting has ended.

Recording from a room system

  1. Open the Manage panel on your touchscreen controller.
  2. Touch Record. The icon turns red while you are recording.

To stop recording, touch the icon again.

The recording will appear in the Recordings tab of the meeting organizer’s StarLeaf Portal, after the meeting has ended.

How to view and download recordings

Recordings made in a meeting appear in the meeting organizer’s Recordings tab in the StarLeaf Portal:

On this page you can:

  • Download recordings by clicking the download icon next to the recording
  • Delete recordings by clicking the delete icon next to the recording