You can reply or forward any message or file, on any device. For information on sending a message, see here.

On this page:

Replying to a message

You can directly reply to any message or attachment that someone has sent you. Replies that you make in a group chat are visible to everyone.

Reply on desktop

To reply to someone on desktop:

  1. Hover your cursor over the message that you want to reply to.
  2. Click the arrow icon that appears over the message.

    A preview of the message appears above the text field.

  3. Type your reply and press Enter.

    Your reply is sent alongside the quoted message.

Reply on mobile

To reply to someone on mobile:

  1. Touch and drag a message that you want to reply to, to the right.

    A preview of the message appears above the text field.

  2. Type your reply and touch the send icon.

    You reply is sent alongside the quoted message.

Forwarding a message

You can forward any message or file that someone has sent you, to another chat.

To forward a file, you must first download it on to your device. For more information, see How to view a shared file.

Forwarding on desktop

To forward a message on desktop:

  1. Hover your cursor over the message or attachment that you want to forward, and select the more options icon:

  2. Click Forward.

  3. Select a contact a group to forward the message to by either searching for them in the Search bar, or clicking on them in the list.

  4. Click Forward. You message is forwarded.

The message will have a note attached to it, letting the receiver know that it is a forwarded message.

Forwarding on mobile

To forward a message on mobile:

  1. Press and hold the message or attachment that you want to forward.
  2. Touch Forward.

  3. Choose a contact a group to forward the message to by searching for them in the Search bar and selecting them.
  4. Touch Forward. Your message is forwarded.

The message will have a note attached to it, letting the receiver know that it is a forwarded message.