You can replace your video background with a virtual background from the pre-meeting screen, in an ongoing call or meeting, or from the Account tab:

Backgrounds must be a JPG or JPEG image, with a minimum resolution of 1280 x 720 pixels.


Pre-meeting screen

To replace your background before you join a meeting:

  1. Click Join on your meeting.
  2. Open Audio & video settings on the pre-meeting screen.
  3. Go to the Background tab.
  4. Select Add image.
  5. Choose a JPG or JPEG image from your device, by double clicking it.
  6. Your custom background appears.

Selected backgrounds will appear to be flipped horizontally in the self-view only. Others will see your background as normal.

If you want to keep this background for future calls and meetings, tick Always use this background. You can remove this background setting at any time by following the same steps as above and selecting Off.

Ongoing call

To replace your background with a custom image while you are in an ongoing call or meeting:

  1. Hover your cursor over the call window to reveal the top toolbar.
  2. Select AV settings.
  3. Go to the Background tab, then click Add image:

  4. Choose a JPG or JPEG image from your device, by double clicking it.

    You custom background appears:

    Selected backgrounds will appear to be flipped horizontally in the self-view only. Others will see your background as normal.

If you want to keep this background for future calls and meetings, tick Always use this background. You can remove this background setting at any time by following the same steps as above and selecting Off.

Account tab

To replace your background with a custom image while not in a call or meeting:

  1. Go to the Account tab.

  2. Click Audio and video settings.
  3. Go to the Background tab, then click Add image:

  4. Choose a JPG or JPEG image from your device, by double clicking it.

    Your custom background appears:

    Selected backgrounds will appear to be flipped horizontally in the self-view only. Others will see your background as normal.

If you want to keep this background for future calls and meetings, tick Always use this background. You can remove this background setting at any time by following the same steps as above and selecting Off.