Using GTm FamilyLast updated July 19, 2017
Contacts are the people you want to call. Their contact details are available either because they are in the company directory or because you have added them as personal contacts.
Favorites are the contacts that you call most often. You decide who are your favorites. Favorites appear on your home screen as speed dials. You can see the ‘presence’ of your favorites (described below in Presence and other speed dial icons).
To access contacts, go to.
In addition to the global directory (to which everyone in your company has access), you can add personal contacts. To do so, you need to log in to the GTm’s Skype for Business/Lync account on a PC. There you can set up favorites and these appear as personal contacts on the GTm.
To create a favorite contact:
- Click on and click on someone in your tab or tab.
- Click the
When you have added the contact as a favorite, thebutton no longer appears. Click on the tab to see the new contact alongside all those you’ve already added. Each favorite appears as a speed dial on your home screen, up to thirteen contacts.
To delete a favorite:
- Go to .
- Select the icon next to the favorite and select .
Speed dials are displayed on the home screen with icons:
|Presence and speed dial icons|
|This favorite is available|
|This favorite is in a call or busy at the moment|
|This favorite is marked as do not disturb|
|This favorite has their status set to: Be right back, Off work, or Away|
|This favorite has been disconnected or is currently not signed in to Lync/Skype for Business|
Contacts not in your organization or using other systems have the following icon:
|This is a guest user|