On this page:

If you are an admin and want to learn about assigning and removing host licenses to and from users in your organization, go to Manage host licenses.

What is a host?

A host is a person who has the ability to create unlimited meetings. This includes instant and scheduled meetings but only one meeting at a time can occur. When scheduling a meeting, hosts can set their meeting to start either when they join or when other users join.

Every organization has one or more hosts but depending on your specific account, you might have a Basic host license or a Paid host license.

Host license types

To find out what type of license you have, go to Account in your StarLeaf app. You will see either Paid or Basic.

The main differences between Paid and Basic host licenses are outlined below.

Host type Description Meeting limitations File sharing limit

Paid

A license assigned to you and possibly other people in your organization by an admin.

There are different types of Paid host plans: Basic, Business, and Enterprise. See Manage host licenses for more information about the features in each.

No maximum meeting duration

100 participants limit

One ongoing meeting per host at a time

User limit: 30Gb

Max file size: 100Mb

Basic

This is the type of license that all users receive unless an admin assigns a Paid license to you.

Also given to a free StarLeaf account that is automatically created when a person signs up to StarLeaf using a business email address for the first time.

No admin access to StarLeaf Portal.

45 minutes maximum meeting duration

20 participants limit

One ongoing meeting per host at a time

User limit: 200Mb

Max file size: 20Mb

Paid host licenses

There are three main subscription plans: Basic host, Business host, and Enterprise host. For more information about the features available in each, go to Manage host licenses. Select a topic below to learn more about Paid host features and limitations.

Unlimited meeting duration

There is no limit to the duration of a meeting scheduled by a Paid host.

Participant limit

When a meeting has reached the 100 participants limit and another person tries to join, that person will see the message: This meeting has reached the maximum number of participants. Please hand up. To be able to join the meeting, the person must wait until another participant leaves.

One meeting at a time

As a host, you can schedule multiple simultaneous meetings, but if you attempt to join a meeting when you already have another meeting in progress, you will receive the prompt: End other meeting. This will allow the new meeting to begin.

Allow the meeting to start with or without host

By default, the host does not need to join a meeting to allow it to start, but you can set this as a requirement when you schedule the meeting using the Keep people on hold until option:

Basic host licenses

Select a topic below to learn more about this Basic host feature or limitation.

Meeting duration limit

All meetings scheduled by Basic hosts are subject to a maximum duration of 45 minutes. The meeting will show a warning at 5 minutes before ending, and a countdown for the last 30 seconds as shown in the image below. The meeting will automatically end for all participants at 45 minutes.

Ad hoc meetings

Ad hoc meetings (a one-to-one call where a third person is added) will also end at 45 minutes after you add the third person.

Participant limit

When a meeting has reached the 20 participants limit and another person tries to join, that person will see the message: This meeting has reached the maximum number of participants. Please hand up. To be able to join the meeting, the person must wait until another participant leaves.

One meeting at a time

As a host, you can schedule multiple simultaneous meetings, but if you attempt to join a meeting when you already have another meeting in progress, you will receive the prompt: End other meeting. This will allow the new meeting to begin.

Allow the meeting to start with or without host

By default, the host does not need to join a meeting to allow it to start, but you can set this as a requirement when you schedule the meeting using the Keep people on hold until option: