Click-to-Call

Using
Last updated September 11, 2020

A person who wants to join a StarLeaf meeting (and who does not have their own video equipment) can use Click-to-Call to join the meeting. To learn more about the different ways of joining a meeting, go to How to join a meeting.

You can create your own Click-to-Call link and put it in your email signature which will allow email recipients dial you directly from a web browser.

Creating a Click-to-Call link

To create your own Click-to-Call link, you must be a StarLeaf user. If you are not yet a user, sign up to the StarLeaf app. Download it here .

The Click-to-Call URL has the following format:

https://portal.starleaf.com/webrtc?target=<email address>

The at (@) symbol must be entered as %40. So, for example, a Click-to-Call link for Alexis Reena from Xampleco looks like this:

https://portal.starleaf.com/webrtc?target=alexis.reena%40xampleco.com

Click-to-Call in email signatures

Use the Click-to-Call me image below to create a Click-to-Call button in your email signature.

Here are some examples of how to create a Click-to-Call link in email signatures for Gmail and Microsoft Outlook:

Gmail
  1. In Gmail, go to Settings > General and scroll down to Signature.
  2. Copy the Click-to-Call me image and paste it into the signature text box.
  3. Select or highlight the image within the box and select the link icon.

  4. In the Web address field, enter the Click-to-Call link you created using your email address.

  5. Select OK.
Microsoft Outlook
  1. Save the Click-to-Call me image above to your computer.
  2. In Outlook, go to Home > New mail > Signature > Signatures…
    A window opens called Signatures and Stationery.
  3. On the E-mail Signature tab, select New.
  4. Type a name for your signature and select OK.
  5. Upload the Click-to-Call me image to the signature box using the image icon.

  6. To add the Click-to-Call link to the image, select the link icon beside the image icon.
  7. Copy and paste the Click-to-Call link into the Address field as shown below.

  8. Select OK.

Troubleshooting Click-to-Call

Error Message Description

An internal error occurred when connecting your call. Contact StarLeaf Support

 If you are using the Chrome browser to make a video call and you see this error message, it is possible that your call has been blocked by a Chrome extension called Privacy Badger. Disable the extension and retry the call

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