If you are an admin and want to learn about assigning and removing host licenses to and from users in your organization, go to Manage host licenses.

On this page:

What is a host?

A host is a person who starts or schedules meetings. Hosts can only have one ongoing meeting at a time. When scheduling a meeting, hosts can set their meeting to start either when they join or when other users join.

Depending on your specific account, you might have a Basic (free) host license or a Paid host license.

Host license types

To find out what type of license you have, go to Account in your StarLeaf app. You will see either Basic or Paid.

The main differences between Paid and Basic host licenses are outlined below.

Host type Description Meeting limitations

Paid

A license assigned to you and possibly other people in your organization by an admin.

See Manage host licenses for more information about the different licenses available and the features included in each.

No maximum meeting duration

100 or 300 participants limit (depending on the license type)

One ongoing meeting per host at a time

Basic

This is the type of free license that all users receive unless an admin assigns a Paid license to specific users.

Also given to a free StarLeaf account that is automatically created when a person signs up to StarLeaf using a business email address for the first time.

45 minutes maximum meeting duration

20 participants limit

One ongoing meeting per host at a time

To view the full details of all available licenses and features, go to StarLeaf plans and pricing .

If your organization is on a Basic license, you can upgrade your StarLeaf account at any time with StarLeaf for desktop.

Paid host licenses

Select a topic below to learn more about Paid host features and limitations.

Unlimited meeting duration

There is no limit to the duration of a meeting scheduled by a Paid host.

Participant limit

When a meeting has reached the participant limit and another person tries to join, that person will see the message: This meeting has reached the maximum number of participants. Please hang up. To be able to join the meeting, the person must wait until another participant leaves.

The maximum number of participants that you can have in a meeting, depends on the meeting organizer’s license plan:

  • Basic host: 20
  • Paid host: 100 or 300 depending on the license type

People who attempt to join a StarLeaf meeting at maximum capacity from a third-party service, will be put on hold. To be able to join the meeting, the person must wait until another participant leaves.

One meeting at a time

As a host, you can schedule multiple simultaneous meetings, but if you attempt to join a meeting when you already have another meeting in progress, you will receive the prompt: End other meeting. This will allow the new meeting to begin.

Allow the meeting to start with or without host

By default, the host does not need to join a meeting to allow it to start, but you can set this as a requirement when you schedule the meeting using the Keep people on hold until option:

Basic host licenses

Select a topic below to learn more about features and limitations for basic (free) users.

Meeting duration limit

All meetings scheduled by Basic hosts are subject to a maximum duration of 45 minutes. The meeting will show a warning at 5 minutes before ending, and a countdown for the last 30 seconds as shown in the image below. The meeting will automatically end for all participants at 45 minutes.

Ad hoc meetings

Ad hoc meetings (a one-to-one call where a third person is added) will also end at 45 minutes after you add the third person.

Participant limit

When a meeting has reached the participant limit and another person tries to join, that person will see the message: This meeting has reached the maximum number of participants. Please hang up. To be able to join the meeting, the person must wait until another participant leaves.

The maximum number of participants that you can have in a meeting, depends on the meeting organizer’s license plan:

  • Basic host: 20
  • Paid host: 100 or 300 depending on the license type

People who attempt to join a StarLeaf meeting at maximum capacity from a third-party service, will be put on hold. To be able to join the meeting, the person must wait until another participant leaves.

One meeting at a time

As a host, you can schedule multiple simultaneous meetings, but if you attempt to join a meeting when you already have another meeting in progress, you will receive the prompt: End other meeting. This will allow the new meeting to begin.

Allow the meeting to start with or without host

By default, the host does not need to join a meeting to allow it to start, but you can set this as a requirement when you schedule the meeting using the Keep people on hold until option: