During a failover, StarLeaf Standby recreates all ongoing and scheduled meetings of users that have been added to your StarLeaf Standby organization. As long as there is an email and mobile number for each user, Standby can also send broadcast messages and meeting invites by email and SMS to these users.

Users may be admins or end-users but either way, it is essential that they are entered in the StarLeaf Management Portal so that Standby can detect them.

There are two ways for adding users to the StarLeaf Management Portal:

Your access to the StarLeaf Management Portal will be set up by your StarLeaf representative during the onboarding process. To sign in, follow the instructions below.

Sign into the StarLeaf Management Portal

  1. Go to portal.starleaf.com , and click Create or reset password.
  2. Enter your email address and click Confirm.
  3. Open the activation email that is sent to you.
  4. Follow the instructions for setting a password.
  5. Sign into portal.starleaf.com
  6. Navigate to the Users tab.