Authentication and the StarLeaf app

Managing StarLeaf advanced
Communications applications such as StarLeaf need to be easy to access, while remaining secure. The StarLeaf app needs to be authenticated on a user’s device so that they can receive … Continued

Cloud 8.3

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a maintenance release and is effective from October 2018. … Continued

How to install Phone 2105

Installing Phone 2105
On 19 October 2019, the StarLeaf Phone 2105 was discontinued and is no longer available to purchase. Phone 2105s that are currently in use by organizations will still be supported. … Continued

Using the StarLeaf Phone

Using PT Mini 3020
StarLeaf Personal Telepresence systems are provided with a touchscreen controller: the StarLeaf Phone 2120. You use the StarLeaf touchscreen controller as the means for making and controlling video calls with … Continued

Virtual background requirements

Using Meeting and calling Blur or replace background
Replacing or blurring your background in StarLeaf has certain image and system requirements which are outlined on this page. Image requirements Windows requirements macOS requirements Image requirements Custom backgrounds must … Continued

Example Python script

Integrating Cloud Endpoint Control API
This is an example of how to derive the authentication key. This example uses Python. Authentication is required where you connect to the codec over IP. #!/usr/bin/python # Copyright (c) … Continued

Recording and streaming permissions

Managing Conferencing and recording for admins
This article outlines the permission and controls people can have when using StarLeaf recording and live streaming services. You will also find information around recording storage space and retention policies … Continued

Cloud 8.8

Managing StarLeaf releases Earlier releases
Expand/Collapse Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from March … Continued

PT Mini and Phone 2120 troubleshooter

Managing Troubleshooting StarLeaf
This troubleshooter provides solutions to common problems that can occur when using a StarLeaf PT Mini video phone. Select an issue below to find out more: The StarLeaf touchscreen controller is … Continued