PT Mini and Phone 2120 troubleshooter

Managing Troubleshooting StarLeaf
This troubleshooter provides solutions to common problems that can occur when using a StarLeaf PT Mini video phone. Select an issue below to find out more: The StarLeaf touchscreen controller is … Continued

Cloud 3.0

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from April 2016. … Continued

Joining from StarLeaf

Using Joining a meeting
You can join any meeting using StarLeaf for desktop and mobile. Join from an invite Join from desktop Join from mobile Pre-meeting audio and video options Meeting lobby behavior Virtual … Continued

Whitelisting Pronto

Installing Pronto Cable USB
If you have security software that limits access to USB devices then you will need to add Pronto USB to your white list. Pronto is a composite USB device with multiple hardware … Continued

Spotlight meetings

Using Meeting and calling
Spotlight meetings are included in a Business or Enterprise host plan only. On this page: About Spotlight meetings How to schedule a Spotlight meeting How to start a Spotlight meeting … Continued

Installing StarLeaf

Installing StarLeaf desktop and mobile
For instructions on how to install and sign into StarLeaf on your device, click on one of the following topics: StarLeaf for Windows StarLeaf for macOS StarLeaf for mobile and … Continued

Solving echo

Managing Troubleshooting StarLeaf
Echo is when you can hear your own voice repeated through your speaker/headset during a voice or video call. Echo indicates a problem at the other end of the call. … Continued


Using Messaging
StarLeaf supports the use of emojis on mobile devices and desktop (macOS and Windows 10 or later). Emojis on Mac Emojis on Windows Emojis on mobile Emojis on Mac On … Continued

Scheduler for Office 365

Integrating Microsoft
The StarLeaf Scheduler for Office 365 (‘O365’) allows all O365 users in an organization to schedule video meetings directly from their O365 client and Outlook web version. For a list … Continued