Using voicemail

Using PT Mini 3020
About voice and video mail If your system administrator has set up your account to do so, you have access to a voicemail system. The home screen indicates if you … Continued

WatchGuard XTM2 firewall configuration

Managing Firewall and bandwidth
If your network is using a WatchGuard XTM2 firewall, ensure you have the correct settings. Without these, the firewall might mistake video traffic for a DoS attack. Your StarLeaf endpoints … Continued

How to install GT Mini

Installing GT Mini 3330
Expand/Collapse Before installing the GT Mini, read the safety information. Pre-requisites Before installing the room system, ensure you have the following: A StarLeaf account One or two room screens that … Continued

Getting the best video experience

Using Meeting and calling
There are certain things you can do to make sure that you have the best video conferencing experience. In this topic: Internet connection Lighting External equipment Virtual and blurred backgrounds … Continued

View room system status

Managing StarLeaf Admin Portal
You can view the online status of your organization’s StarLeaf room systems, from the Room systems page in your Admin Portal. In this topic: View all room systems View a … Continued

Monitoring an organization

Managing Monitoring StarLeaf
You can view your organization’s Call detail records (CDR) from the Call detail records page in your Admin Portal. Choose a topic below for more information: View call detail records CDR … Continued

Call controls and features

Using StarLeaf room systems
On this page: Basic controls How to share your screen How to configure your screen layout Basic controls When you are in a one-to-one call, the touchscreen displays the following … Continued

About StarLeaf invites

Managing StarLeaf advanced
On this page: Invites to sign up Meeting invites Invites to sign up Any StarLeaf user can invite others to sign up to StarLeaf. When a co-worker downloads and signs … Continued

Using voicemail

Using Phone 2105
About voicemail If you have a voicemail account, you can receive voicemail messages. When you have a new unread voicemail, the red light on the top of the phone lights … Continued

Host license types

Using Account and licenses
If you are an admin and want to learn about assigning and removing host licenses to and from users in your organization, go to Manage host licenses. On this page: What … Continued