Cloud 5.1.1

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a maintenance release and is effective from October 2017. … Continued

Cloud 4.1

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from November 2016. … Continued

Making a call

Using PT Mini 3020
You can make a call in a few different ways: Dial a number: Simply dial the number using the keypad Call one of your favorites: Press the contacts button and … Continued

Live streaming

Using Recording and streaming
Expand/Collapse The information below describes how to schedule and view live streaming at live.starleaf.com. For organization requirements and streaming specifications, go to Live streaming requirements. Live streaming to live.starleaf.com is … Continued

Joining a meeting

Using StarLeaf room systems
In this topic: How to use the Join now button Join now button behavior How to join with a meeting ID  How to join third-party meetings from StarLeaf rooms How … Continued

Registration to the StarLeaf platform

Managing StarLeaf platform and traffic routing
A StarLeaf endpoint must be registered to the StarLeaf platform. All signaling to and from the endpoint is controlled by StarLeaf and routed via a single host on the public … Continued

Winter 2019

Managing StarLeaf releases Earlier releases
Expand/Collapse On this page: Introduction New features Issues resolved Versions Introduction These release notes provide you with information about the latest upgrade to StarLeaf meetings. This is a feature release … Continued

Spring 2020

Managing StarLeaf releases Earlier releases
Expand/Collapse Release status Spring 2020 was rolled out between the 14th and 29th March 2020. Subsequent updates to this release will roll out across the entire StarLeaf platform during maintenance … Continued

StarLeaf room system troubleshooter

Managing Troubleshooting StarLeaf
This troubleshooter provides solutions to common problems that can occur when using a StarLeaf room system. This topic covers the following room systems using either Touch 2045, or Touch 2035/36 … Continued

StarLeaf app troubleshooter

Managing Troubleshooting StarLeaf
Select a topic below to learn more about an issue: Call quality issues Camera issues (desktop) Receiving no video Microphone issues (desktop) Speaker issues (desktop) Unable to join meeting Poor … Continued