Configuring the Polycom HDX Series

Installing H.323 endpoints
Before you can register your Poly endpoint to StarLeaf, you must first add it to the StarLeaf Portal. Refer to How to add an H.323 endpoint to the StarLeaf Portal. … Continued

How to install Group Telepresence 3351

Installing Group Telepresence 3351
Expand/Collapse Before installing the Group Telepresence 3351, read the safety information.Pre-requisitesBefore installing the room system, ensure you have the following:A StarLeaf accountOne or two room screens that support a 1080p60 … Continued

PT Mini and Phone 2120 troubleshooter

Managing Troubleshooting StarLeaf
This troubleshooter provides solutions to common problems that can occur when using a StarLeaf PT Mini video phone. Select an issue below to find out more: The StarLeaf touchscreen controller is … Continued

Cloud 8.8

Managing StarLeaf releases Earlier releases
Expand/Collapse Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from March … Continued

Configuring Lifesize Passport and Team

Installing H.323 endpoints
Before you can register your Lifesize endpoint to the StarLeaf platform, you must first add it to the StarLeaf Portal. Refer to How to add an H.323 endpoint to the … Continued

Interoperability information

Managing
Expand/Collapse This topic describes any interoperability issues between third-party manufactured video endpoints and StarLeaf. Cisco interoperability Device Version ID Description Possible workaround Cisco SX20 TC7.0.2 SW-7830 Occasionally, if the Cisco … Continued

Creating a group

Using Messaging
You can create a group with one or more contacts in your organization. You can call, send messages to, and start meetings with a group. To learn more about groups, … Continued

Using in-call features

Using StarLeaf room systems StarLeaf Touch 2035/2036
Audio call features Video call features How to change your screen layout How to share your screen Layouts for dual screen room systems Audio call features When you are in … Continued

Cloud 8.2

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from September 2018. … Continued