Identifying causes of packet loss in StarLeaf calls

Managing Troubleshooting StarLeaf
This topic regards advanced packet loss troubleshooting for StarLeaf admins and network administrators. Choose a topic below for more information: About packet loss Examples of different severities of packet loss … Continued

Customizing your phone

Using PT Mini 3020
There are some customizable options. To access settings, double press the Home button. Choosing a ringtone You can choose between ten ringtones. To do so: Go to settings > sound. … Continued

Create a user account

Managing StarLeaf Admin Portal
In this topic: How to create a new user How to create an admin How to assign a host license Every user registered to your StarLeaf organization appears on the … Continued

Using voicemail

Using Phone 2105
About voicemail If you have a voicemail account, you can receive voicemail messages. When you have a new unread voicemail, the red light on the top of the phone lights … Continued

Summer 2021

Managing StarLeaf releases
Expand/Collapse Release status Summer 2021 is currently being rolled out between May 2021 and August 2021, during maintenance hours in your region. Organization admins will receive notification emails advising of … Continued

Cloud 6.0

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from March 2018. … Continued

Scheduling for Office 365

Using Scheduling a meeting
The StarLeaf Scheduler for Office 365 (‘O365’) allows all O365 users in an organization to schedule video meetings directly from their O365 client and Outlook web version. How to schedule … Continued

Cloud 8.4.1

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a maintenance release and is effective from November 2018. … Continued

Authentication using authentication header method

Integrating Cloud API
The client authenticates with the StarLeaf platform as an ‘integration’. The ‘integration’ behaves like a ‘user’ and can have administrator access to an organization or not. If you develop a … Continued

Cloud 3.1

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a maintenance release and is effective from April 2016. … Continued