Using voicemail

Using PT Mini 3020
About voice and video mail If your system administrator has set up your account to do so, you have access to a voicemail system. The home screen indicates if you … Continued

Autumn 2020

Managing StarLeaf releases Earlier releases
Expand/Collapse Release status Autumn 2020 is currently being rolled out between October 2020 and January 2021, during maintenance hours in your region. Organization admins will receive notification emails advising of … Continued

Cloud 8.6

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from December 2018. … Continued

Edit your own profile

Managing StarLeaf Admin Portal
To view your profile, go to the My profile page in your Admin Portal: Your profile is pre-populated with your account details. These are the details of your own personal … Continued

Cloud 4.2

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from December 2016. … Continued

Cloud 8.0

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from August 2018. … Continued

Identifying causes of packet loss in StarLeaf calls

Managing Troubleshooting StarLeaf
This topic regards advanced packet loss troubleshooting for StarLeaf admins and network administrators. Choose a topic below for more information: About packet loss Examples of different severities of packet loss … Continued

Cloud 4.4

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a maintenance release and is effective from April 2017. … Continued

Authentication and the StarLeaf app

Managing StarLeaf advanced
Communications applications such as StarLeaf need to be easy to access, while remaining secure. The StarLeaf app needs to be authenticated on a user’s device so that they can receive … Continued