Troubleshooting Skype for Business integration

Integrating Microsoft Skype for Business
Participants disconnect after 90 minutes There is an issue where non-Skype for Business participants will drop from a Skype for Business meeting after exactly 90 minutes. This is due to … Continued

Recommended StarLeaf Room setups

Installing StarLeaf Room for Windows
This topic shows some recommended setups and devices for StarLeaf Room for Windows. Choose a device below to learn more: Camera with built-in microphone Camera with USB microphone and HDMI audio … Continued

Email notifications

Managing Monitoring StarLeaf
The StarLeaf Portal can send email notifications about the state of hardware endpoints that are registered with StarLeaf. This feature is not enabled by default. Contact StarLeaf technical support if … Continued

Cloud 3.4

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a maintenance release and is effective from June 2016. … Continued

Protocols and codecs supported by StarLeaf

Managing StarLeaf platform and traffic routing
This article lists the protocols and codecs that are supported by StarLeaf for calls (signaling and media). Signaling protocols StarLeaf EVSIP H.323 SIP Skype-for-Business / Lync (including CCCP/AVMCU support) WebRTC … Continued

Cloud 3.2

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a maintenance release and is effective from May 2016. … Continued

Video conferencing and virtual desktops

Managing Troubleshooting StarLeaf
Virtual desktops (also known as thin clients) are generally not compatible with software based video conferencing. This is not a problem with StarLeaf, but instead an incompatibility between thin clients … Continued

About the PT Mini codec

Installing PT Mini 3020
The connectors The figure below shows the connectors on the Personal Telepresence 3020 (PT Mini) codec. The table below describes the connectors: Connector Description Power Connect to the supplied AC/DC … Continued

StarLeaf QuickConnect

Installing Phone 2105
On 19 October 2019, the StarLeaf Phone 2105 was discontinued and is no longer available to purchase. Phone 2105s that are currently in use by organizations will still be supported. … Continued