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Safety and Compliance: Personal Telepresence Mini 3020

Installing PT Mini 3020
Installation View the installation instructions in the installation sheet that accompanies the StarLeaf Personal Telepresence Mini 3020 (PT Mini) and the information on this page, before you connect the PT Mini to its power … Continued

Connecting to StarLeaf

Installing Phone 2105
On 19 October 2019, the StarLeaf Phone 2105 was discontinued and is no longer available to purchase. Phone 2105s that are currently in use by organizations will still be supported. … Continued

Autumn 2020

Managing StarLeaf releases Earlier releases
Expand/Collapse Release status Autumn 2020 is currently being rolled out between October 2020 and January 2021, during maintenance hours in your region. Organization admins will receive notification emails advising of … Continued

Click-to-Call

Managing StarLeaf advanced
In this topic: About Click-to-Call Limitations Supported browsers for Click-to-Call TCP media support Dynamic bandwidth support Proxy support About Click-to-Call You can join a StarLeaf meeting within a web browser … Continued

Safety and Compliance: Conference Phone 2220

Installing Conference Phone 2220
On 17 August 2020, the Conference Phone 2220 was discontinued and is no longer available to purchase. Phone 2220s that are currently in use by organizations will still be supported.View … Continued

How to extend camera cables

Installing Cable information
StarLeaf room systems that use a PTZ camera are provided with camera connection cables of 5m in length. If you need to install the camera further than 5m from the … Continued

StarLeaf app troubleshooter

Managing Troubleshooting StarLeaf
Select a topic below to learn more about an issue: Call quality issues Camera issues (desktop) Receiving no video Microphone issues (desktop) Speaker issues (desktop) Unable to join meeting Poor … Continued

StarLeaf and GDPR compliance

Legal information
Expand/Collapse StarLeaf’s Commitment to Data Protection Regulations We are witnessing an unprecedent level of activity throughout the world for data protection regulations. More than 120 countries have enacted forms of … Continued

Bluejeans Gateway for Microsoft Teams

Integrating Microsoft
StarLeaf can enable organizations to join Microsoft Teams video meetings from StarLeaf meeting rooms and huddle spaces using BlueJeans Gateway. To request a PoC or to order the gateway integration … Continued