Call Detail Record (CDR) analysis

Managing Monitoring StarLeaf
You can view CDRs from the Call detail records page in your Admin Portal.To download all CDRs from the last 3 months as a CSV file, click Download all CDRs. … Continued

Call statistics

Managing Monitoring StarLeaf
Call statistics can help you troubleshoot problems with your calls, and monitor your organization. In this topic: View call statistics in ongoing calls View call statistics after a call Interpret … Continued

Time Zone

Integrating Cloud API
The timezone parameter used in this API is the name of the time zone as defined by the IANA timezone Database: https://www.iana.org/time-zones These are the same timezone names as used … Continued

Cloud 8.0

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from August 2018. … Continued

Cloud 8.7

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from February 2019. … Continued

Troubleshooting StarLeaf app

Using
Select a topic below to learn more about an issue: Call quality issues Camera issues (desktop) Receiving no video Microphone issues (desktop) Speaker issues (desktop) Unable to join meeting Poor … Continued

Cloud 4.0

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from October 2016. … Continued

StarLeaf app troubleshooter

Managing Troubleshooting StarLeaf
Select a topic below to learn more about an issue: Call quality issues Camera issues (desktop) Receiving no video Microphone issues (desktop) Speaker issues (desktop) Unable to join meeting Poor … Continued

Cloud 5.3.1

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from January 2018. … Continued

Actions

Integrating Cloud Endpoint Control API
Actions are initiated by requests to the path /action. The argument action is used to determine which action will be run. Call control Making a call The action dial calls … Continued