Safety and compliance

Legal information
Safety and Compliance: Huddle 3320Safety and Compliance: Touch 2045Safety and Compliance: Conference Phone 2220Safety and Compliance: Group Telepresence 3351Safety and Compliance: GT Mini 3330Safety and Compliance: GT Mini 3330 – … Continued

Joining a meeting

Using PT Mini 3020
You can join ad hoc, scheduled, and permanent meetings from the PT Mini. Joining an ad hoc meeting When someone adds a person to a call, this is known as … Continued

Installing the Sony SRG-120DH camera

Installing Cameras
Select a topic below for more information: About the Sony SRG-120DH Installing the Sony SRG-120DH camera Maximum field of view at 2m Sony SRG-120DH has a flashing light About the … Continued

Microphone selection, placement, and setup

Installing Microphones
StarLeaf video endpoints provide class-leading super-wideband audio to rooms of all sizes. However, to ensure this audio performance, you must use the correct number of microphones in the correct places … Continued

Why StarLeaf does not allow HTTPS inspection

Managing Troubleshooting StarLeaf
To allow the StarLeaf Cloud to be as secure as possible, StarLeaf endpoints do not support the use of HTTPS inspection. If HTTPS inspection was supported, then that would prevent … Continued

Billing

Managing StarLeaf Admin Portal
Admins can view their organization’s plans, add-ons, and payments, from the Billing page on the StarLeaf Portal. On this page: About Billing View invoices About Billing The Billing page displays … Continued

Video conferencing and virtual desktops

Managing Troubleshooting StarLeaf
Virtual desktops (also known as thin clients) are generally not compatible with software based video conferencing. This is not a problem with StarLeaf, but instead an incompatibility between thin clients … Continued

Cloud 6.0

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from March 2018. … Continued

VISCA cable information

Installing Cable information
If you need to use a longer VISCA cable than the one provided with the StarLeaf room system, refer to the following cable requirements: VISCA cables are available in ‘crossed’ … Continued