About the touchscreen controller

Installing PT Mini 3020
Every PT Mini comes with a touchscreen controller: the StarLeaf Phone 2120. You use the touchscreen controller as the means for making and controlling video calls with Personal Telepresence. Through … Continued

Edit profile

Using Account and licenses
You can edit your StarLeaf account information, such as your name and contact details, from the StarLeaf Portal . On this page: Edit profile on desktop and Android Edit profile … Continued

About the touchscreen controller

Installing GT Mini 3330
Every room system comes with a touchscreen controller: the StarLeaf Touch. The touchscreen allows you to make and control video calls in the room system. Depending on your organization, you … Continued

Sophos SG 210 firewall configuration

Managing Firewall and bandwidth
If your network is using a Sophos SG 210 firewall, ensure you have the correct settings. Without these, the firewall might mistake video traffic for a DoS attack. Go to … Continued

Configuring the Conference Phone

Installing Conference Phone 2220
On 17 August 2020, the Conference Phone 2220 was discontinued and is no longer available to purchase. Phone 2220s that are currently in use by organizations will still be supported. … Continued

Emojis

Using Messaging
You can use emojis with StarLeaf on any device(macOS and Windows 10 or later). Emojis on Windows Emojis on mobile Emojis on Mac Emojis on Windows Emojis only work on … Continued

Manage host licenses

Managing StarLeaf Admin Portal
On this page: About host licenses About meetings and licenses How to assign or remove a host license Email notifications for license upgrade requests About host licenses A host is … Continued

Firewall configuration for StarLeaf endpoints

Managing Firewall and bandwidth
For StarLeaf endpoints to be able to access the StarLeaf platform, certain ports on the public IP addresses of StarLeaf must be reachable for outbound connections through your firewall. It … Continued

Sophos UTM v9 firewall configuration

Managing Firewall and bandwidth
If your network is using a Sophos UTM v9 firewall, ensure you have the correct settings. You might notice that when using the Sophos UTM v9 firewall, your video traffic … Continued