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Installing the Conference Phone 2220

Installing Conference Phone 2220
On 17 August 2020, the Conference Phone 2220 was discontinued and is no longer available to purchase. Phone 2220s that are currently in use by organizations will still be supported. … Continued

Blur your background

Using Meeting and calling Blur or replace background
Blur your background for calls and meetings on StarLeaf for desktop. You can blur your video background from the pre-meeting screen, in an ongoing call or meeting, or from the … Continued

Troubleshooting Skype for Business integration

Integrating Microsoft Skype for Business
Participants disconnect after 90 minutes There is an issue where non-Skype for Business participants will drop from a Skype for Business meeting after exactly 90 minutes. This is due to … Continued

Using a headset with the StarLeaf Phone

Using PT Mini 3020
The StarLeaf Phone 2120 allows you to connect a headset to use instead of the handset or the speakerphone. StarLeaf recommends Plantronics headsets with U10P (not U10P-S) type cable. The … Continued

About the touchscreen controller

Installing Group Telepresence 3351
Every room system comes with a touchscreen controller: the StarLeaf Touch. The touchscreen allows you to make and control video calls in the room system. Depending on your organization, you … Continued

Disabling ALGs

Managing Firewall and bandwidth
For H.323 endpoints that are registered with the StarLeaf, firewalls should have any H.323-aware mode (ALG/Application Layer Gateway for H.323) disabled. ALGs are intended to help with firewall traversal but … Continued

About your Admin Portal

Managing StarLeaf Admin Portal
In this topic: Navigating the Admin Portal User email notifications As an organization admin in the StarLeaf Portal, you can: Add and edit users and room systems View details of … Continued