Live streaming requirements

Managing Conferencing and recording for admins
The information below describes the prerequisites and requirements for your organization for a successful live streaming experience. For information about scheduling and viewing live streams, go to Live streaming. Prerequisites … Continued

H.323 troubleshooter

Managing Troubleshooting StarLeaf
This troubleshooter provides solutions to common problems that can occur when using StarLeaf registered H.323 endpoints. My H.323 endpoint cannot connect to StarLeaf If your StarLeaf registered H.323 endpoint cannot … Continued

Recommended StarLeaf Room setups

Installing StarLeaf Room for Windows
This topic shows some recommended setups and devices for StarLeaf Room for Windows. Choose a device below to learn more: Camera with built-in microphone Camera with USB microphone and HDMIĀ audio … Continued

View room system status

Managing StarLeaf Admin Portal
You can view the online status of your organization’s StarLeaf room systems, from the Room systems page in your Admin Portal. In this topic: View all room systems View a … Continued

Firewall configuration overview

Managing Firewall and bandwidth
For StarLeaf endpoint firewall configuration, refer to Firewall configuration for StarLeaf endpoints. For Skype for Business firewall configuration, refer to Firewall configuration for Skype for Business/Lync. For H.323 endpoint firewall … Continued

Installing the Conference Phone 2220

Installing Conference Phone 2220
On 17 August 2020, the Conference Phone 2220 was discontinued and is no longer available to purchase. Phone 2220s that are currently in use by organizations will still be supported. … Continued

Registration to the StarLeaf platform

Managing StarLeaf platform and traffic routing
A StarLeaf endpoint must be registered to the StarLeaf platform. All signaling to and from the endpoint is controlled by StarLeaf and routed via a single host on the public … Continued

Disabling ALGs

Managing Firewall and bandwidth
For H.323 endpoints that are registered with the StarLeaf, firewalls should have any H.323-aware mode (ALG/Application Layer Gateway for H.323) disabled. ALGs are intended to help with firewall traversal but … Continued

Using a headset with the StarLeaf Phone

Using PT Mini 3020
The StarLeaf Phone 2120 allows you to connect a headset to use instead of the handset or the speakerphone. StarLeaf recommends Plantronics headsets with U10P (not U10P-S) type cable. The … Continued