Pronto 210 standalone installation

Installing Pronto 210
From 1 June 2021, Pronto 210 will no longer be available to purchase. Pronto 210s that are currently in use by organizations will still be supported. You can still share … Continued

Sites

Managing StarLeaf advanced
On this page: About sites Sites and PSTN SIP trunks How to create a site About sites Configure sites on the Portal for the purposes of location-specific settings such as how … Continued

Call statistics

Managing Monitoring StarLeaf
Call statistics can help you troubleshoot problems with your calls, and monitor your organization. In this topic: View call statistics in ongoing calls View call statistics after a call Interpret … Continued

Upgrade your StarLeaf account

Using Account and licenses
You can upgrade your StarLeaf account to have a Pro, Business, or Enterprise license at any time on StarLeaf for desktop and mobile. Upgrading from an iOS device is currently … Continued

Edit your reseller settings

Managing StarLeaf Reseller Portal
In this topic: About reseller settings Add a member to your organization Remove a member from your organization About reseller settings You can edit your organization’s settings by going to … Continued

StarLeaf video addresses

Managing StarLeaf advanced
Within an organization, every user and room system has a directory number and is also listed in the directory. StarLeaf users and StarLeaf guests can call each other by email … Continued

Call controls

Using Meeting and calling
Expand/Collapse StarLeaf has controls that you can use while in a one-to-one voice or video call. For information on meeting controls, go to Meeting controls. On this page: Desktop controls … Continued

Using in-call features

Using Phone 2105
Rejecting a call It is possible to reject an incoming call if you cannot answer it when it comes through. To reject the call, either press reject or . The … Continued

Joining a meeting

Using StarLeaf room systems StarLeaf Touch 2035/2036
You can join ad hoc, scheduled, and permanent meetings from the room system. In this topic: Joining a scheduled StarLeaf meeting Joining a meeting before or after the scheduled time … Continued

Firewall configuration overview

Managing Firewall and bandwidth
For StarLeaf endpoint firewall configuration, refer to Firewall configuration for StarLeaf endpoints. For Skype for Business firewall configuration, refer to Firewall configuration for Skype for Business/Lync. For H.323 endpoint firewall … Continued