Global telephone dial-in numbers for StarLeaf meetings

Using Conferencing, recording, and streaming
StarLeaf provides global dial-in numbers for scheduled meetings. This means that participants can join their video meeting as an audio-only participant from a telephone. Each meeting also has its own … Continued

Video bandwidths and resolutions used by StarLeaf

Managing Firewall and bandwidth
On this page: Preferred StarLeaf bit rates Portal settings for send and receive rates Content and video bandwidth split Limitations at low bandwidths Speed tests In-call media statistics StarLeaf app: … Continued

Troubleshooting StarLeaf app

Using StarLeaf app
Select a topic below to learn more about an issue: Call quality issues Camera issues (desktop) Receiving no video Microphone issues (desktop) Speaker issues (desktop) Unable to join meeting Poor … Continued

StarLeaf app troubleshooter

Managing Troubleshooting StarLeaf
Select a topic below to learn more about an issue: Call quality issues Camera issues (desktop) Receiving no video Microphone issues (desktop) Speaker issues (desktop) Unable to join meeting Poor … Continued

About VoiceConnect PSTN SIP trunks

Integrating VoiceConnect (PSTN)
Expand/Collapse Integration with a PSTN SIP trunk, known as StarLeaf VoiceConnect, provides calling to and from the global telephone network for your organization. In this topic: About VoiceConnect About SIP … Continued

Safety and Compliance: Group Telepresence 3351

Installing Group Telepresence 3351
Installation View the installation instructions on the installation sheet that accompanies the StarLeaf Group Telepresence 3351 (GT 3351)  and the information on this page, before you connect the GT 3351 to its … Continued

StarLeaf room system troubleshooter

Managing Troubleshooting StarLeaf
This troubleshooter provides solutions to common problems that can occur when using a StarLeaf room system. This topic covers the following room systems using either Touch 2045, or Touch 2035/36 … Continued

How to extend camera cables

Installing Cable information
StarLeaf room systems that use a PTZ camera are provided with camera connection cables of 5m in length. If you need to install the camera further than 5m from the … Continued

Customizing invite templates

Managing Conferencing and recording for admins
In this topic: About invite templates Localization Prerequisites How to choose an invite template How to edit a custom template How to reset a custom invite template About invite templates … Continued