Time Zone

Integrating Cloud API
The timezone parameter used in this API is the name of the time zone as defined by the IANA timezone Database: https://www.iana.org/time-zones These are the same timezone names as used … Continued

How to extend camera cables

Installing Cable information
StarLeaf room systems that use a PTZ camera are provided with camera connection cables of 5m in length. If you need to install the camera further than 5m from the … Continued

Quality of Service with StarLeaf

Managing StarLeaf platform and traffic routing
Quality of Service (QoS) support is an optional extra that can be included as part of your organization’s endpoint subscriptions. When enabled for an organization, you can set a DSCP … Continued

Making a call

Using StarLeaf room systems
From the touchscreen’s home screen, you can make a call in three ways:  Contacts Recents Dialer Contacts You can call any person or room system in your organization’s directory from … Continued

StarLeaf QuickConnect

Installing Phone 2105
On 19 October 2019, the StarLeaf Phone 2105 was discontinued and is no longer available to purchase. Phone 2105s that are currently in use by organizations will still be supported. … Continued

Scheduling for Google Calendar

Using Scheduling a meeting
StarLeaf Scheduler for Google Calendar is an integration that allows you to schedule StarLeaf meetings directly from your Google Chrome browser. It can be used to invite anyone to a … Continued

Configuring the Conference Phone

Installing Conference Phone 2220
On 17 August 2020, the Conference Phone 2220 was discontinued and is no longer available to purchase. Phone 2220s that are currently in use by organizations will still be supported. … Continued

Cloud 4.2

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from December 2016. … Continued

Sophos SG 210 firewall configuration

Managing Firewall and bandwidth
If your network is using a Sophos SG 210 firewall, ensure you have the correct settings. Without these, the firewall might mistake video traffic for a DoS attack. Go to … Continued

Scheduling a StarLeaf recording

Using Recording and streaming
StarLeaf Encore is a recording service that allows you to capture all the audio, video and content sharing in a meeting. When you schedule a meeting, you can set it … Continued