Making a call

Using StarLeaf room systems
From the touchscreen’s home screen, you can make a call in three ways:  Contacts Recents Dialer Contacts You can call any person or room system in your organization’s directory from … Continued

About your reseller account

Managing StarLeaf Reseller Portal
Reseller account defaults By default, a StarLeaf reseller account includes: One customer representing your own internal deployment. This is a billed account configured according to the reseller agreement Three free … Continued

Customizing your phone

Using PT Mini 3020
There are some customizable options. To access settings, double press the Home button. Choosing a ringtone You can choose between ten ringtones. To do so: Go to settings > sound. … Continued

About the PT Mini codec

Installing PT Mini 3020
The connectors The figure below shows the connectors on the Personal Telepresence 3020 (PT Mini) codec. The table below describes the connectors: Connector Description Power Connect to the supplied AC/DC … Continued

Troubleshooting StarLeaf app

Using
Select a topic below to learn more about an issue: Call quality issues Camera issues (desktop) Receiving no video Microphone issues (desktop) Speaker issues (desktop) Unable to join meeting Poor … Continued

Why StarLeaf does not allow HTTPS inspection

Managing Troubleshooting StarLeaf
To allow the StarLeaf Cloud to be as secure as possible, StarLeaf endpoints do not support the use of HTTPS inspection. If HTTPS inspection was supported, then that would prevent … Continued

StarLeaf app troubleshooter

Managing Troubleshooting StarLeaf
Select a topic below to learn more about an issue: Call quality issues Camera issues (desktop) Receiving no video Microphone issues (desktop) Speaker issues (desktop) Unable to join meeting Poor … Continued

Point-to-point calling between organizations

Managing StarLeaf platform and traffic routing
The first point-to-point scenario between organizations is between StarLeaf endpoints. A StarLeaf user in one company calls a StarLeaf user in another company. The call can be dialed either by … Continued

Sites

Managing StarLeaf advanced
On this page: About sites Sites and PSTN SIP trunks How to create a site About sites Configure sites on the Portal for the purposes of location-specific settings such as how … Continued

Using the StarLeaf Phone

Using PT Mini 3020
StarLeaf Personal Telepresence systems are provided with a touchscreen controller: the StarLeaf Phone 2120. You use the StarLeaf touchscreen controller as the means for making and controlling video calls with … Continued