PT Mini and Phone 2120 troubleshooter

Managing Troubleshooting StarLeaf
This troubleshooter provides solutions to common problems that can occur when using a StarLeaf PT Mini video phone. Select an issue below to find out more: The StarLeaf touchscreen controller is … Continued

Cloud 8.7

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from February 2019. … Continued

Troubleshooting StarLeaf app

Using
Select a topic below to learn more about an issue: Call quality issues Camera issues (desktop) Receiving no video Microphone issues (desktop) Speaker issues (desktop) Unable to join meeting Poor … Continued

Org admin-level requests

Integrating Cloud API
Organization admin requests: Request Purpose POST /users Create a user GET /users Retrieve a list of users and their details GET /users/<user_id> Retrieve a user’s details PUT /users/<user_id> Update a user’s details … Continued

StarLeaf app troubleshooter

Managing Troubleshooting StarLeaf
Select a topic below to learn more about an issue: Call quality issues Camera issues (desktop) Receiving no video Microphone issues (desktop) Speaker issues (desktop) Unable to join meeting Poor … Continued

Identifying causes of packet loss in StarLeaf calls

Managing Troubleshooting StarLeaf
This topic regards advanced packet loss troubleshooting for StarLeaf admins and network administrators. Choose a topic below for more information: About packet loss Examples of different severities of packet loss … Continued

Autumn 2020

Managing StarLeaf releases
Expand/Collapse Release status Autumn 2020 is currently being rolled out between October 2020 and January 2021, during maintenance hours in your region. Organization admins will receive notification emails advising of … Continued

Winter 2019

Managing StarLeaf releases Earlier releases
Expand/Collapse On this page: Introduction New features Issues resolved Versions Introduction These release notes provide you with information about the latest upgrade to StarLeaf meetings. This is a feature release … Continued

StarLeaf room system troubleshooter

Managing Troubleshooting StarLeaf
This troubleshooter provides solutions to common problems that can occur when using a StarLeaf room system. This topic covers the following room systems using either Touch 2045, or Touch 2035/36 … Continued

Cloud 4.6

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from August 2017. … Continued