Synergy SKY Meeting Server

Integrating
If you are using Poly or Cisco endpoints and these are registered to StarLeaf, you might find it useful to integrate with Synergy SKY Meeting Server. This third-party product will … Continued

StarLeaf app troubleshooter

Managing Troubleshooting StarLeaf
Select a topic below to learn more about an issue: Call quality issues Camera issues (desktop) Receiving no video Microphone issues (desktop) Speaker issues (desktop) Unable to join meeting Poor … Continued

Cloud 8.5

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from November 2018. … Continued

Recording and streaming permissions

Managing Conferencing and recording for admins
This article outlines the permission and controls people can have when using StarLeaf recording and live streaming services. You will also find information around recording storage space and retention policies … Continued

Call Detail Record (CDR) analysis

Managing Monitoring StarLeaf
You can view CDRs from the Call detail records page in your Admin Portal.To download all CDRs from the last 3 months as a CSV file, click Download all CDRs. … Continued

Green buttons for third-party meetings

Integrating
On this page: About MultiJoin Prerequisites How to setup MultiJoin How languages are supported StarLeaf and Zoom Limitations About MultiJoin MultiJoin is an interoperability feature that, when configured, lights up … Continued

Cloud 3.1

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a maintenance release and is effective from April 2016. … Continued

Cloud 2.4

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from February 2016. … Continued

Live streaming to external platform

Using Recording and streaming
A live stream is a broadcast of a StarLeaf meeting on a third-party platform such as YouTube or Vimeo. Live streaming is useful if you want allow a wide audience … Continued