Identifying causes of packet loss in StarLeaf calls

Managing Troubleshooting StarLeaf
This topic regards advanced packet loss troubleshooting for StarLeaf admins and network administrators. Choose a topic below for more information: About packet loss Examples of different severities of packet loss … Continued

Manage host licenses

Managing StarLeaf Admin Portal
On this page: About host licenses About meetings and licenses How to assign or remove a host license Email notifications for license upgrade requests About host licenses A host is … Continued

Microphone and phantom power specification

Installing Microphones
StarLeaf Microphone The StarLeaf microphone is provided with the StarLeaf GT Mini 3330 and Group Telepresence 3351. Its features include Omni-directional pick up pattern 80Hz – 16kHz frequency response > … Continued

Scheduling for Outlook Exchange Server

Using Scheduling a meeting
Expand/Collapse The information on this page is for users with on-premise Outlook Exchange Server only. Note: If you have Office 365, you must use the Scheduler for O365 instead. This will … Continued

Live streaming to external platform

Using Recording and streaming
A live stream is a broadcast of a StarLeaf meeting on a third-party platform such as YouTube or Vimeo. Live streaming is useful if you want allow a wide audience … Continued

Configuring the Polycom HDX Series

Installing H.323 endpoints
Before you can register your Poly endpoint to StarLeaf, you must first add it to the StarLeaf Portal. Refer to How to add an H.323 endpoint to the StarLeaf Portal. … Continued

Green buttons for third-party meetings

Integrating
On this page: About MultiJoin Prerequisites How to setup MultiJoin How languages are supported StarLeaf and Zoom Limitations About MultiJoin MultiJoin is an interoperability feature that, when configured, lights up … Continued

Call controls and features

Using StarLeaf room systems
On this page: Basic controls How to share your screen How to configure your screen layout Basic controls When you are in a one-to-one call, the touchscreen displays the following … Continued

StarLeaf room system troubleshooter

Managing Troubleshooting StarLeaf
This troubleshooter provides solutions to common problems that can occur when using a StarLeaf room system. This topic covers the following room systems using either Touch 2045, or Touch 2035/36 … Continued