Call statistics

Managing Monitoring StarLeaf
Call statistics can help you troubleshoot problems with your calls, and monitor your organization. In this topic: View call statistics in ongoing calls View call statistics after a call Interpret … Continued

Invite people

Using Account and licenses
Invite anyone to meet and chat with you on StarLeaf using the Invite people feature from the Today tab on desktop or the Account tab on mobile. When you click … Continued

Create or remove a customer

Managing StarLeaf Reseller Portal
In this topic:  How to create a new customer New account information How to remove a customer How to create a new customer Go to the Customers page on your … Continued

User-level requests

Integrating Cloud API
User privilege-level requests: Request Purpose POST /myconferences Create a conference GET /myconferences List conferences PUT  /myconferences/<conf_id> Update a conference DELETE /myconferences/<conf_id> Cancel a conference GET /myconferences/<conf_id> Retrieve conference details PUT /myconferences/<conf_id>/occurrences/<occur_id> … Continued

Getting started with StarLeaf

Using
The most common user and admin resources to help improve your StarLeaf experience. On this page: First time using StarLeaf? Videos Useful articles for everyone Useful articles for admins First … Continued

Safety and Compliance: Conference Phone 2220

Installing Conference Phone 2220
On 17 August 2020, the Conference Phone 2220 was discontinued and is no longer available to purchase. Phone 2220s that are currently in use by organizations will still be supported.View … Continued

Click-to-Call

Using
Expand/Collapse A person who wants to join a StarLeaf meeting (and who does not have their own video equipment) can use Click-to-Call to join the meeting. To learn more about … Continued

How to install PT Mini

Installing PT Mini 3020
Expand/Collapse Before installing the PT Mini, read the safety information. Pre-requisites Before installing the StarLeaf PT Mini 3020, ensure you have the following: A StarLeaf account A monitor that supports … Continued

Authentication and the StarLeaf app

Managing StarLeaf advanced
Communications applications such as StarLeaf need to be easy to access, while remaining secure. The StarLeaf app needs to be authenticated on a user’s device so that they can receive … Continued

Cloud 3.1

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a maintenance release and is effective from April 2016. … Continued