Screenshots from a StarLeaf room system

Managing StarLeaf advanced
You can take screenshots of your room system’s touchscreen controller. Before starting, make a note of your room system’s IP address: Touch 2035/36: double press the Home button and navigate to Networking … Continued

Call Detail Record (CDR) analysis

Managing Monitoring StarLeaf
You can view CDRs from the Call detail records page in your Admin Portal.To download all CDRs from the last 3 months as a CSV file, click Download all CDRs. … Continued

Cloud 3.3

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a maintenance release and is effective from May 2016. … Continued

Cloud 8.4

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from October 2018. … Continued

StarLeaf recording

Using Recording and streaming
StarLeaf Encore is a recording service that allows you to capture all the audio, video and content sharing in a meeting. Any participant can start recording while in a meeting, … Continued

StarLeaf email delivery

Managing StarLeaf platform and traffic routing
StarLeaf delivers emails on your behalf. For example, guest invites and scheduled conference invites. For this purpose, StarLeaf uses a service called SendGrid. Sometimes, genuine mail delivery can be hampered … Continued

MS Exchange room booking and StarLeaf

Integrating Microsoft
You can configure a StarLeaf room system with an MS Exchange email address. If a user chooses a room from the prepopulated room resources in their meeting invite, the invite … Continued

Email notifications

Managing Monitoring StarLeaf
The StarLeaf Portal can send email notifications about the state of hardware endpoints that are registered with StarLeaf. This feature is not enabled by default. Contact StarLeaf technical support if … Continued

How to install PT Mini

Installing PT Mini 3020
Expand/Collapse Before installing the PT Mini, read the safety information. Pre-requisites Before installing the StarLeaf PT Mini 3020, ensure you have the following: A StarLeaf account A monitor that supports … Continued

Time Zone

Integrating Cloud API
The timezone parameter used in this API is the name of the time zone as defined by the IANA timezone Database: https://www.iana.org/time-zones These are the same timezone names as used … Continued