Cloud 4.1

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from November 2016. … Continued

Cloud 5.1

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from October 2017. … Continued

Cloud 8.0

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from August 2018. … Continued

Troubleshooting Skype for Business integration

Integrating Microsoft Skype for Business
Participants disconnect after 90 minutes There is an issue where non-Skype for Business participants will drop from a Skype for Business meeting after exactly 90 minutes. This is due to … Continued

Installing Pronto Cable USB

Installing Pronto Cable USB
Installing Pronto Cable USB These instructions are for a StarLeaf Pronto Cable USB 4100 installation with a StarLeaf room system that contains a Hub 20, Touch 2045, Touch 2036, or … Continued

Virtual background requirements

Using Meeting and calling Blur or replace background
Replacing or blurring your background in StarLeaf has certain image and system requirements which are outlined on this page. Image requirements Windows requirements macOS requirements Image requirements Custom backgrounds must … Continued

Locales

Integrating
Browser Click-to-Call links These are the locale codes you can use in browser links to set a locale for the participant joining a meeting. This causes the browser video calling … Continued

How to specify a particular protocol for a call

Managing StarLeaf platform and traffic routing
StarLeaf allows calls between different protocols: StarLeaf, H.323, Lync/Skype-for-Business, and SIP. If a user dials abc.def@example.com, StarLeaf attempts to automatically determine which protocol to use for that call. StarLeaf chooses … Continued

Making a call

Using StarLeaf room systems StarLeaf Touch 2035/2036
You can make a call in a few different ways: Dial a number: Simply dial the number using the keypad Call one of your favorites: Press the contacts button and … Continued

Cloud 8.2

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from September 2018. … Continued