Edit customer directory
Managing Portal for resellersLast updated September 27, 2018
As you add users to the organization, the Cloud automatically adds them to the company directory. In addition, you can configure other directory entries.
A customer’s directory (address book) can contain any contact details that it is useful for that customer to have in their address book. Clearly, this includes video addresses of partners, but might also include contacts’ telephone and cell (mobile) details.
To set up a PSTN or SIP trunk connection for a customer, contact StarLeaf Technical Support. These are optional extras for a customer account.
To edit a customer’s directory:
- Select from navigation menu.
- Select to add new directory entry.
- Fill out contact entry details:
A contact address can be an IP address, a URI, or a PSTN number, , and/or number or address
- Click to submit any changes.
By default, the first two directory entries are StarLeaf support contacts. Resellers should replace these with their own technical support contacts. Directory entries that you make yourself are not affected by Cloud upgrades. Auto entries can be updated by Cloud upgrades.
It is possible to hide users in the directory. You can choose whether individual users will appear in the directory or not. By default, every user will appear in the directory. To hide a user from the directory:
- Go to Edit user.
- Scroll down to Dialing details and uncheck Show in address book.