StarLeaf email delivery
Managing StarLeaf platform and traffic routingLast updated April 20, 2020
StarLeaf delivers emails on your behalf. For example, guest invites and scheduled conference invites. For this purpose, StarLeaf uses a service called SendGrid.
Sometimes, genuine mail delivery can be hampered by over-enthusiastic spam blockers. The solution to this is to specifically allow mail from particular IP addresses. Your email admin (or sometimes, your ISP) can add rules to always allow all incoming mail from specific IP addresses or email domains. This is known as whitelisting.
The SendGrid IP address to whitelist is 220.127.116.11
The StarLeaf domains to whitelist are: