StarLeaf video addresses
Managing StarLeaf advanced
Last updated February 26, 2021Within an organization, every user and room system has a directory number and is also listed in the directory. StarLeaf users and StarLeaf guests can call each other by email address and this works between organizations. In this topic:
- About video addresses
- How to add a video address to a StarLeaf room system
- Who can you call and who can call you?
About video addresses
Within an organization, every user and room system has a directory number and is also listed in the directory.
StarLeaf users and StarLeaf guests can call each other by email address and this works between organizations.
Every user that is provisioned is also automatically assigned a unique video address such that they are reachable from any standards-based video endpoint that is routable on the Internet.
To view a user’s video addresses, go to the page for that user and view the :
Address types:
- : the user’s email address. StarLeaf users and StarLeaf guests can call each other by email address
- : StarLeaf provides external addresses for each user, room system, and scheduled meeting. An external video address is to be used by people outside the organization who are using H.323 devices or SIP devices or Skype for Business clients that are routable on the Internet. By default, StarLeaf autocompletes this address. However, if you require, you can edit the first part of the address.
When a user sends a guest invite, all dialing information for this user is also provided for the guest. This means that a guest can dial from existing video conferencing equipment if he prefers. A room system’s external video address is displayed on the Home - PSTN number: If you have configured a PSTN trunk for your organization, you can assign a direct dial number for this user.
- : StarLeaf assigns each user an internal extension number. Other StarLeaf users inside your organization can either choose to call someone from the directory (contacts), or they can dial the extension of the person they want to talk to. In the above example, the extension is 2103
- Legacy video address: this address is only necessary where someone is attempting to dial this endpoint from an older H.323 device where it is not possible to dial certain characters. StarLeaf creates this address from the directory number and a unique organization prefix that is assigned when a StarLeaf account is created in combination with the account Subdomain
Examples
An example user is configured with these settings:
: Xampleco
: xampleco
: 83065
: Alexis
: Reena
: alexis.reena@xampleco.com
: 2101
StarLeaf assigns these addresses for Alexis Reena:
How to add a video address to a StarLeaf room system
By default, organizations have the option to configure a StarLeaf room system with an email address. If, however, this option is not available, then contact StarLeaf Support to enable this feature.
- Go to the Room systems page in your Admin Portal:
- Click the edit icon next to the room system that you want to configure an email address with:
- In Room resource email address, add the room’s Exchange email address.
- Click Apply.
In the example below, the meeting room’s Exchange email address is belfort@xampleco.com:
Under Dialing information, the room system’s Video address is automatically updated:
You can edit this address at any time by following the same steps as above.
Who can you call and who can call you?
Your StarLeaf endpoints are connected to the StarLeaf platform. This means that from a StarLeaf endpoint, you can call anyone who has a standards-based video device connected to the public Internet and they can call you. If you want to video-call someone who does not have a StarLeaf device, send that person a guest invite from the StarLeaf app or a StarLeaf room system.
Depending on your account settings, you might also be able to call out to the public telephone network.