Manage host licenses
Managing StarLeaf Admin PortalLast updated May 7, 2021
On this page:
- About host licenses
- About meetings and licenses
- How to assign or remove a host license
- Email notifications for license upgrade requests
There are three types of host licenses available: Basic, Business, and Enterprise
A host is a person who starts or schedules meetings. Hosts can only have one ongoing meeting at a time. When scheduling a meeting, hosts can set their meeting to start either when they join or when other users join.
For more information on how different meeting types affect a host’s license, see About meetings and licenses.
The following table lists the features available to each host license:
|Basic host||Business host||Enterprise host|
Meet with up to 20 participants*
Unlimited 1 to 1 meetings
45 min limit on group meetings**
Calendar schedulers for Outlook, Teams, & Google
50+ global telephone dial-in
Join with H.323, SIP, Skype for Business
Unlimited group and 1 to 1 chats
ISO/IEC 27001 security certified
All Basic features +
Meet with up to 300 participants*
Unlimited duration for group meetings
Advanced town hall meetings with StarLeaf Spotlight
Industry leading 99.999%
Service Level Agreement
Data jurisdiction guarantee
Central admin dashboard
Reporting & monitoring
Custom meeting invitations
Automatic user provisioning with integrations for Azure AD, Okta, & Onelogin
Join from StarLeaf meeting rooms
Optional recording add-on
Optional live streaming add-on for up to 3,000 viewers
All Business features +
Dedicated customer success manager
Regular business reviews
*For more information on participant limits for meetings, see Host license types.
**The 45 minutes ‘timer’ only starts when the third participant joins the meeting. The timer continues even after the Basic host or any other participant leaves the meeting and the meeting automatically ends at 45 minutes.
To find out more about user licenses and pricing , contact your StarLeaf representative.
Hosts can only have one ongoing meeting at a time. Select a meeting type from below to find out more about how a host’s meeting license is affected:
A scheduled meeting takes up a meeting license when it starts (you can configure how meetings start when you schedule them). Hosts will be unable to join or host another meeting while their scheduled meeting is ongoing. Attempting to do so, results in a prompt for them to End other meeting. Ending the scheduled meeting disconnects all current participants.
Starting an instant meeting takes up a meeting license. Hosts will be unable to join or host another meeting while their instant meeting is still ongoing. Attempting to do so, results in a prompt for them to End other meeting. Ending the instant meeting disconnects all current participants.
If you add another person to a one-to-one call, this escalates the call into an ad hoc meeting. An ad hoc meeting takes up a meeting license. Hosts will unable to join or host another meeting while their ad hoc meeting is ongoing. Attempting to do so, results in a prompt for them to End other meeting. Ending the ad hoc meeting disconnects all current participants.
A permanent meeting only takes up a meeting license when there are participants in the meeting. Hosts will be unable to join or host another meeting while their permanent meeting has participants in it. Attempting to do so, results in a prompt for them to End other meeting. Ending the permanent meeting disconnects all current participants.
To view, assign, or remove host licenses among your users:
- Go to StarLeaf Portal > Customer / My organization
- Select Users.
- Click on the license icon beside a user to assign or remove it.
In the License field, you can see host licenses in green that have been assigned to specific users. The total number of used and available licenses is also shown.
You can also edit a specific user’s license details on the Edit user page.
Basic users can request an upgrade by selecting Upgrade now in StarLeaf as shown below.
This creates an email and prepopulates the “to” field with the email address of the person responsible for license management in the organization.
To view or edit this email address for your organization, go to Edit organization/customer > Account settings > License Management Email Address