Manage host licenses

On this page:

• About host plans
• About meeting licenses
• How to assign or remove a host license
• Email notifications for license upgrade requests

About host plans

There are three subscription plans: Basic host, Business host, and Enterprise host

A host is a person who has the ability to create unlimited meetings. This includes instant and scheduled meetings but only one meeting at a time can occur. When scheduling a meeting, hosts can set their meeting to start either when they join or when other users join.

For more information on how different meeting types affect a host’s license, see About meeting licenses.

The following table lists the features included in each plan:

Basic host	Business host	Enterprise host
Meet with up to 20 participants* Unlimited 1 to 1 meetings 45 min limit on group meetings** Calendar schedulers for Outlook, Teams, & Google 50+ global telephone dial-in Join with H.323, SIP, Skype for Business Unlimited group and 1 to 1 chats 200 MB file sharing storage ISO/IEC 27001 security certified	All Basic features + Meet with up to 300 participants* Unlimited duration for group meetings Advanced town hall meetings with StarLeaf Spotlight Industry leading 99.999% Service Level Agreement Business support Data jurisdiction guarantee Central admin dashboard Reporting & monitoring Custom meeting invitations Automatic user provisioning with integrations for Azure AD, Okta, & Onelogin Join from StarLeaf meeting rooms Unlimited file sharing storage Hunt groups Optional recording add-on Optional live streaming add-on for up to 3,000 viewers	All Business features + Enterprise support Dedicated customer success manager Regular business reviews

*For more information on participant limits for meetings, see Host license types.

**The 45 minutes ‘timer’ only starts when the third participant joins the meeting. The timer continues even after the Basic host or any other participant leaves the meeting and the meeting automatically ends at 45 minutes.

To find out more about Host plans and pricing , contact your StarLeaf representative.

About meeting licenses

Hosts can only have one ongoing meeting at a time. Select a meeting type from below to find out more about how a host’s meeting license is affected:

• Scheduled meeting
• Meet now
• Ad hoc
• Permanent meeting

Scheduled meeting

A scheduled meeting takes up a meeting license when it starts (you can configure how meetings start when you schedule them). Hosts will be unable to join or host another meeting while their scheduled meeting is ongoing. Attempting to do so, results in a prompt for them to End other meeting. Ending the scheduled meeting disconnects all current participants.

Meet now

Starting an instant meeting takes up a meeting license. Hosts will be unable to join or host another meeting while their instant meeting is still ongoing. Attempting to do so, results in a prompt for them to End other meeting. Ending the instant meeting disconnects all current participants.

Ad hoc

If you add another person to a one-to-one call, this escalates the call into an ad hoc meeting. An ad hoc meeting takes up a meeting license. Hosts will unable to join or host another meeting while their ad hoc meeting is ongoing. Attempting to do so, results in a prompt for them to End other meeting. Ending the ad hoc meeting disconnects all current participants.

Permanent meeting

A permanent meeting only takes up a meeting license when there are participants in the meeting. Hosts will be unable to join or host another meeting while their permanent meeting has participants in it. Attempting to do so, results in a prompt for them to End other meeting. Ending the permanent meeting disconnects all current participants.

How to assign or remove a host license

To view, assign, or remove host licenses among your users:

1. Go to StarLeaf Portal > Customer / My organization
2. Select Users.

In the License field, you can see host licenses in green that have been assigned to specific users. The total number of used and available licenses is also shown.



3. Click on the license icon beside a user to assign or remove it.

You can also edit a specific user’s license details on the Edit user page.

Email notifications for license upgrade requests

Basic users can request an upgrade by selecting Upgrade now in StarLeaf as shown below.

This creates an email and prepopulates the “to” field with the email address of the person responsible for license management in the organization.

To view or edit this email address for your organization, go to Edit organization/customer > Account settings > License Management Email Address