Manage host licenses

On this page:

• About host licenses
• About meetings and licenses
• How to assign or remove a host license
• Email notifications for license upgrade requests

About host licenses

A host is a person who starts or schedules meetings. Hosts can only have one ongoing meeting at a time. When scheduling a meeting, hosts can set their meeting to start either when they join or when other users join.

There are different host licenses available for different users in your organization. For example, some users may be Basic hosts and some may be Business hosts.

To view the full details of all available licenses and features, go to StarLeaf plans and pricing .

About meetings and licenses

Hosts can only have one ongoing meeting at a time. Select a meeting type from below to find out more about how a host’s meeting license is affected:

• Scheduled meeting
• Meet now
• Ad hoc
• Permanent meeting

Scheduled meeting

A scheduled meeting takes up a meeting license when it starts (you can configure how meetings start when you schedule them). Hosts will be unable to join or host another meeting while their scheduled meeting is ongoing. Attempting to do so, results in a prompt for them to End other meeting. Ending the scheduled meeting disconnects all current participants.

Meet now

Starting an instant meeting takes up a meeting license. Hosts will be unable to join or host another meeting while their instant meeting is still ongoing. Attempting to do so, results in a prompt for them to End other meeting. Ending the instant meeting disconnects all current participants.

Ad hoc

If you add another person to a one-to-one call, this escalates the call into an ad hoc meeting. An ad hoc meeting takes up a meeting license. Hosts will unable to join or host another meeting while their ad hoc meeting is ongoing. Attempting to do so, results in a prompt for them to End other meeting. Ending the ad hoc meeting disconnects all current participants.

Permanent meeting

A permanent meeting only takes up a meeting license when there are participants in the meeting. Hosts will be unable to join or host another meeting while their permanent meeting has participants in it. Attempting to do so, results in a prompt for them to End other meeting. Ending the permanent meeting disconnects all current participants.

How to assign or remove a host license

To view, assign, or remove host licenses among your users:

1. Go to StarLeaf Portal > Customer / My organization
2. Select Users.

In the License field, you can see host licenses in green that have been assigned to specific users. The total number of used and available licenses is also shown.



3. Click on the license icon beside a user to assign or remove it.

You can also edit a specific user’s license details on the Edit user page.

Email notifications for license upgrade requests

Basic users can request an upgrade by selecting Upgrade now in StarLeaf as shown below.

This creates an email and prepopulates the “to” field with the email address of the person responsible for license management in the organization.

To view or edit this email address for your organization, go to Edit organization/customer > Account settings > License Management Email Address