To be able to use StarLeaf endpoints and apps, your network should ideally provide:
  • 1.5mbps of bandwidth available to the Internet, both upstream and downstream, for each StarLeaf endpoint (hardware or app) that is in use at any one time. Note that this figure is the ideal. StarLeaf endpoints automatically adjust to lower bandwidth availability and are able to make and receive video calls
  • The ability to make unrestricted Internet connections, initiated in the outbound direction but with packets able to be both sent and received, using TCP and UDP. By unrestricted, we mean that there should be no proxying, filtering or duration limitation imposed on the connections
  • For StarLeaf room systems: A local DHCP server that provides the StarLeaf equipment with a local IP address, subnet mask, default gateway and DNS server information
If your network does not meet these requirements, it might still be possible to have a StarLeaf deployment working well; some special configuration might be necessary either on the StarLeaf endpoint, the local firewall, or in the StarLeaf platform. Refer to these other topics or contact StarLeaf Support for more information: