The information below describes the pre-requisites and requirements for your organization for a successful live streaming experience. For information about scheduling and viewing live streams, go to Live streaming.

Prerequisites for your organization

To use live streaming, your organization must have a Business Host subscription or Enterprise license with StarLeaf.

If your organization has the Live streaming solution but does not have the StarLeaf recording service, all recordings of your live streams will be automatically deleted after 1 week of storage. For more information about the StarLeaf Recording service, go to Recording.

Firewall requirements:

There must be connectivity to on port 443.

Available resolutions (depending on your organization’s bandwidth):

  • 720p
  • 360p
  • 160p
  • 128 Kbps (audio-only)
  • For HD quality video, up to 1.6 Mbps is required


JW Player

Streaming format:

  • Apple HLS
  • Adobe RTMP
  • Adobe HDS
  • Microsoft Smooth Streaming