Managing Cloud Cloud releasesLast updated May 23, 2017
These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from October 2016.
These release notes also document the latest version of the StarLeaf Microsoft Outlook Plugin for Windows.
All upgrades take place outside of normal office hours for all regions. Endpoints automatically restart and reconnect to the Cloud after the upgrade.
StarLeaf operates a system of rolling upgrades across our data centers, which are distributed globally. New features may be enabled separately.
Cloud version 4.0 provides the following new features, which are each described below:
- Web browser calling and conferencing (Web RTC)
- New conference controls for StarLeaf endpoint users
- Phone 2105 general availability
- Cloud API
- Hunt groups
- Customizable branding
- Conference improvements
- Join Now support for scheduled conferences on StarLeaf GTm
- New camera support
- New Outlook Plugin version
People who want to join a StarLeaf conference (and who do not have their own video equipment) no longer have to download Breeze to do so.
Guest invites now include a link to call the person who sent the invite point-to-point from a web browser.
If you are a StarLeaf user, you can now include a link in your email signature (or elsewhere) that launches a browser ready to call you.
You can also create links to allow video calls to anyone in your organization from your web sites or applications. For more information, refer to Browser Click-to-Call links.
A video call from Chrome browser to a StarLeaf desktop:
Cloud version 4.0 introduces support for video calling in Chrome, Firefox, and Opera. Cloud version 4.0 also introduces support for video calling in Safari and Internet Explorer with a plugin. To support this functionality, video callers need at least:
|New conference controls for StarLeaf endpoint users||
These controls are not available to participants dialing into a conference from outside an organization.
You can now individually control (mute or remove) every participant in a conference. Participants who have been individually muted using these controls see a ‘you are muted’ notification. When there are five or more participants, the participant list becomes horizontally scrollable.
New controls on the layout tab allow you to change your layout (including a new conference layout: see below)
The new conference control tab allows you to:
|Phone 2105 General Availability||Cloud version 4.0 provides support for the StarLeaf Phone 2105.
StarLeaf Cloud version 4.0 provides support for the StarLeaf Cloud API. This API enables channel partners and customers to create bespoke solutions. The Cloud API includes requests for creating and updating conferences, sending guest invites, and for reseller users, managing customer accounts and adding users. For more information, refer to the Cloud API information:
or contact StarLeaf technical support.
|Hunt groups||Hunt groups can now be configured through the Portal. This is an additional option. Contact StarLeaf technical support or your reseller if your organization requires hunt groups.|
A new feature in the StarLeaf Portal allows branding of touchscreen and Breeze user interfaces, of emails, and of Portal pages (for example, conference invite emails, guest invite emails, the logos that you see in the Portal).
If required an organization can purchase this feature.
Alternatively, channel partners can purchase this feature for the purpose of branding all their customer organizations.
In the image below, you can see the new speaker-only layout with other participants listed in the top right along with their status icons and the recording icon.
Bug fixes effective in StarLeaf Cloud 4.0:
|6364||In the previous version, under rare circumstances where a participant joined a conference via an attended transfer, conference participants received no audio or video. StarLeaf Cloud 4.0 fixes this issue.|
|8880||In the previous version, under certain circumstances the sharing of content did not survive a call transfer. StarLeaf Cloud 4.0 fixes this issue.|
|8911||In the previous version, in a call using SIP, if there was a SIP request to put the call on hold, this could cause the call to disconnect. StarLeaf Cloud 4.0 fixes this issue.|
|9079||Cloud 4.0 introduces a change to avoid unnecessary updates to the capability set sent to H.323 endpoints.|
|9113||In the previous release, G.722 audio was corrupted on H.323 calls interworked to SIP by the Cisco TelePresence Video Communication Server. StarLeaf Cloud 4.0 fixes this issue.|
New features in StarLeaf Microsoft Outlook Plugin v1.1.0b7:
Bug fixes effective in StarLeaf Microsoft Outlook Plugin v1.1.0b7:
|8727||For the best user experience, StarLeaf recommends that Outlook is not running during installation of the plugin. The plugin now asks the user to close Outlook if it is running during installation.|
|9383||You can now edit the time of single meeting occurrence as many times as you want.|
|9539||The Forgotten your password link on the plugin login window now launches the correct web page.|
For interoperability issues, refer here.
|5454||Breeze fullscreen mode is not supported on Mac OSX versions below 10.7.|
|9922||Limitations in the plugins for Internet Explorer and Safari determine that, currently, calls from those browsers (WebRTC) to audio-only users are not supported.|