Managing Cloud Cloud releasesLast updated January 22, 2018
These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from April 2016.
All upgrades take place outside of normal office hours for all regions. Endpoints automatically restart and reconnect to the Cloud after the upgrade.
StarLeaf operates a system of rolling upgrades across our data centers, which are distributed globally. New features may be enabled separately. These release notes also document the bug fixes in 3.0 of StarLeaf Cloud.
New features in StarLeaf Cloud 3.0
StarLeaf Cloud 3.0 introduces Encore, the StarLeaf recording solution. This is an optional extra for all StarLeaf customers.
Scheduled conferences can be recorded:
Conference participants who are being recorded are able to see a ‘recording in process indicator’. This is a red dot in the top right corner of the conference view.
Recordings can be downloaded from the StarLeaf Portal and distributed as mp4 files.
In an organization that has purchased the StarLeaf Encore solution, recording is available to all users. Users only see their own recordings in the Portal (a new menu option: My recordings). Admins are able to see all recordings.
The image below shows the start/stop recording option on the Touch 2035.
The image below shows the Record conference option on the StarLeaf Portal.
|Skype for Business interoperability||
Cloud 3.0 provides support for two-way screen share in calls to Skype for Business/Lync in a separate content channel. This is RDP content.
Calls with Skype for Business/Lync are encrypted where the Skype for Business/Lync client allows encryption.
|Conference Phone 2220 Audio routing options||
The StarLeaf Portal allows more options for routing the audio for video calls and audio calls when a Conference Phone 2220 is in use. For example, the Conference Phone 2220 now allows the use of either line out speakers or HDMI (TV screen) speakers for a video call and the use of the Conference Phone 2220 speaker for an audio-only call.
|The StarLeaf Portal displays more device information for users and room systems. The serial and MAC address are displayed for each device.|
|You can now choose to enable PIN protection of your StarLeaf hardware endpoints. If you enable this, you are not able to change the configuration settings through the touchscreen controller unless you enter the correct PIN. This is an organization-wide setting. To find it, go to( )|
|The Endpoint Control API is now available over both IP and the serial interface. For more information, refer to the About the Endpoint Control API.|
|Directory for third-party endpoints||Third-party endpoints that are registered to the StarLeaf Cloud can be configured to display the StarLeaf directory. StarLeaf technical support can enable this for Polycom, Lifesize, and Cisco endpoints.|
Bug fixes effective in StarLeaf Cloud 3.0
|3127, 4125||Cloud 3.0 provides further improvements to video stability where call media is subjected to network packet loss.|
|5176||In previous releases, when there was a Polycom VSX in a conference, attempting to share content when another participant was already sharing content could fail. Cloud 3.0 fixes this issue.|
|5242||In the settings of StarLeaf Breeze and on StarLeaf endpoints, where there is a long H.323/SIP address or email address, it is displayed in full and not truncated. Where there is a particularly long address, it is truncated with an ellipsis indicating that this is the case.|
|6097||Live media statistics on the StarLeaf Portal now provide correct data for bandwidth used during calls where content is being shared.|
|6195||Further improvements to the stability of SIP calling.|
|6205||Further improvements to the stability of content sharing during SIP calls.|
|7505||Audio from a Polycom Group 500 is now heard as expected.|
|7514||Audio from a Lifesize Team in a scheduled conference is now heard as expected.|
|7950||Live media statistics on the StarLeaf Portal now correctly display statistics for the content channel in a call. When a content channel is closed, statistics are no longer displayed for that channel.|
For interoperability issues, refer here.
|5454||Breeze fullscreen mode is not supported on Mac OSX versions below 10.7.|