To view connected endpoint information, go to the Edit user page for the user.

  • Breeze status is displayed within the Breeze section
  • Hardware endpoint status is displayed within the Hardware endpoint section

Breeze status

This table shows the details of the Breeze connections. It shows up to the four most recent connections, one for each different device used. The timestamp shows the time that the device came online or went offline. The table also shows the public and private IP address from which Breeze has connected. Any problems with the connections are also shown, to help with fault-finding. The table tells you whether or not the device is currently online and the results of the speed test indicating any limitations on the rate of calls either due to the network or due to the CPU of the connecting device.

Hardware endpoint status

This table shows the details of the device connection. If the device has ever connected, it shows the most recent connection information. Any problems with the connection are also shown, to help with fault-finding.

The connection is one of UDP, TCP, SL-TCP, H.323 without H.460, or H.323 with H.460. For StarLeaf endpoints, UDP is preferred. Refer to Firewall Configuration

The table tells you whether or not the device is currently online and the results of the speed test. The timestamp shows the time that the device came online or went offline.

This same information is available for Group Telepresence systems that have been configured as Room systems.