Adding user information

To add a user:

  1. Go to Users > Add user.

  2. Provide the following user information:
    • Email address: A user’s email address is the unique identifier for that user. The user receives an activation email to this email address. The user is not able to change the email address and uses it to log in to the Portal to create scheduled conferences. The email address is a video address that any other StarLeaf user can dial to reach this user
    • First and Last name: A user’s first and last name are displayed on the StarLeaf device. The names are also used in the directory, in voice and videomail, and when sending invites to conferences and invites to use StarLeaf Breeze
    • Optional contact details: Cell, Work, and Home numbers. If specified, these appear in the company address book
    • Enable video mail: Select if this user has access to voice and video mail
    • Administrator for this organization: If enabled, this user has administrator privileges including the ability to add and edit users, view conferences, call detail records, etc
    • Optional overrides for language and time zone. Note time zone is used for StarLeaf devices and for StarLeaf voice and video messages. You configure the default language and time zone on the Edit organization page

Connection from your StarLeaf endpoints to the public telephone network is an optional extra customization. For more information, contact your StarLeaf representative.

Provisioning users with endpoints

Provisioning a user means that you allocate a user with an endpoint or endpoints. This may or may not include the StarLeaf soft endpoint: StarLeaf Breeze.

You can provision endpoints on the Add/Edit user page.

Provisioning a user with StarLeaf Breeze

  1. Select Allow Breeze.
    The Breeze login name is the user’s email address.
  2. Click Apply to submit the configuration changes.
The user receives an account activation email with instructions for that user to activate their account. During the account activation, the user is provided with download instructions for Breeze.

Provisioning a user with a StarLeaf Endpoint

  1. For Type, select StarLeaf PT 3050, PT Mini 3020, or Phone 2120 or if you are deploying a Phone 2105, choose Phone 2105.
  2. Choose whether or not to send this user their account settings by email.

If provisioning a StarLeaf Group Telepresence system for a meeting room, refer to How to install GT Mini 3330 or How to install Group Telepresence 3351.

3. Click Apply to submit the configuration changes. The Cloud generates a unique QuickConnect code for this user.

When the user enters the QuickConnect code on the StarLeaf controller or phone, the endpoint serial number is displayed on this Portal page.

The Advanced settings for both Breeze and hardware endpoints concern bandwidth capping and you should not alter these settings under most circumstances. Refer to the online help in the Portal for more information. Also note that the Advanced settings are not available to all organizations.

Removing an endpoint from a user profile

To remove an endpoint from a given user’s profile, follow the instructions for deprovisioning in Delete a user.

Conferencing

  • Layout for QuickMeet conferences: Choose the conference layout that this user uses when creating a QuickMeet (ad hoc) conference. Conference layouts are described in Conference layouts