On this page:


These release notes provide you with information about the latest upgrade to StarLeaf meetings. This is a feature release and is effective from November 2019.

All upgrades take place outside of normal office hours for all regions. Endpoints automatically restart and reconnect to StarLeaf after the upgrade.

StarLeaf operates a system of rolling upgrades across our data centers, which are distributed globally. New features may be enabled separately.

New features

Winter 2019 provides the following new features:

Live streaming

Live streaming is a broadcast of a Spotlight meeting. Anyone can access the live broadcast through a unique link that opens a web page with an embedded video player. This feature is useful if you want allow a wide audience to view a live meeting, discussion, or company update.

All live streams are automatically recorded and available to download from the meeting organizer’s Portal.

To use live streaming, your organization must have a StarLeaf Enterprise license.

For more information, go to Live streaming

Screen sharing enhancements on Windows

Winter 2019 introduces major improvements to the content sharing experience on StarLeaf for Windows.

You can now easily identify the screen that you are sharing by a green border. If you are using a single screen, StarLeaf app for Windows will turn into a mini call window as shown below. For more information, go to Share your screen.

Per room meeting privacy setting: for admins

As an admin, you can choose to hide all meeting titles on a per room basis. In the StarLeaf Portal, go to Room systems > Edit room system > Hide meeting titles.

Only the name of the meeting organizer appears beside the word Meeting on the touchscreen controller of a room system with the hide meeting titles setting enabled.

Recording retention policy: for admins

You can now set how long your organization’s recordings are stored in the StarLeaf Portal for. There are two options: they are stored until you manually delete them or stored for a specified time frame and automatically deleted after this.

To use this feature, in the StarLeaf Portal, go to Edit organization > Storage and recording > Keep recordings.

New SIP providers for VoiceConnect

StarLeaf has added Hexanet (FR), Pure IP (worldwide) and TetraVX (US) as supported SIP providers that you can choose to use when configuring VoiceConnect. For more information, go to About VoiceConnect PSTN SIP trunks.

Issues resolved

Note: Update 1 is currently in pre-release and these release notes have draft status.

Winter 2019 – Update 1

ID Description
StarLeaf on macOS, iOS, and Android
24170, 24175 Improvements to the experience and timing in between signing up to StarLeaf, granting camera/microphone permissions, and joining a meeting
StarLeaf on macOS
23371 Speaker and microphone warnings can now appear on the pre-meeting screen
24566 In a previous app version on macOS Catalina, when you upgraded the app it could result in two StarLeaf app bundles stored on your Mac. Update 1 fixes this issue and the app is now in the /Users/YOUR_USER/Applications folder only
StarLeaf on iOS
20166 720p HD video is now supported on all iPads with an A10 processor or better
23782 You can now answer a second incoming call which puts your initial call on hold. You can switch between the calls or, if you hang up one call, the other resumes automatically
StarLeaf on Android
19313 If multiple people are editing a group chat’s details simultaneously, the app can now keep track of all changes being made (as long as Done is selected) so no changes will be lost
24360 In previous versions, if you made a call to a StarLeaf user and it went to voicemail, the call would appear as “§VVM” in your Recents. Update 1 fixes this issue and the person’s name now appears as the call title in Recents


Winter 2019 – Update 1

Note: Update 1 is currently in pre-release and these versions have draft status.

Component Minimum version in Winter 2019
PT Mini 1.18.1
Room systems 1.20.1

StarLeaf app

Windows 3.11.28
macOS 3.11.27
iOS 3.11.22
Android 3.11.27

Known limitations

For per-vendor interoperability information, refer here.

Reference ID Description
10858 Internet Explorer 11: When you access a user page on the Portal using Internet Explorer 11, the time zone selection box automatically opens
11755 There is a BFCP interoperability issue between Cisco VCS and the StarLeaf Cloud which can cause screen share to be disabled mid call

Using Click-to-Call (WebRTC) in the Safari browser on OSX sometimes results in difficulties receiving shared content and dropped calls when the Safari tab is minimized for longer than 10 seconds. This is due to the AppNap feature on OSX that puts background applications to sleep if they are not in the foreground

Click-to-Call is not supported on Safari from version 11.2 onwards. This is due to changes in Safari that mean the browser no longer supports plugins. For more information on browser support and compatibility, refer to Click-to-Call and StarLeaf platform

12067 In some circumstances, when a Skype for Business client attempts to add video or content into a StarLeaf meeting with no other video participants there can be unexpected call failure