Winter 2019
Managing StarLeaf releases
Last updated July 3, 2020On this page:
Introduction
These release notes provide you with information about the latest upgrade to StarLeaf meetings. This is a feature release and is effective from November 2019.
All upgrades take place outside of normal office hours for all regions. Endpoints automatically restart and reconnect to StarLeaf after the upgrade.
StarLeaf operates a system of rolling upgrades across our data centers, which are distributed globally. New features may be enabled separately.
New features
Winter 2019 provides the following new features:
- Live streaming
- Screen sharing enhancements on Windows
- Per room meeting privacy setting: for admins
- Recording retention policy: for admins
- New SIP providers for VoiceConnect
Live streaming
Live streaming is a broadcast of a Spotlight meeting. Anyone can access the live broadcast through a unique link that opens a web page with an embedded video player. This feature is useful if you want allow a wide audience to view a live meeting, discussion, or company update.
All live streams are automatically recorded and available to download from the meeting organizer’s Portal.
To use live streaming, your organization must have a StarLeaf Enterprise license.
For more information, go to Live streaming
Screen sharing enhancements on Windows
Winter 2019 introduces major improvements to the content sharing experience on StarLeaf for Windows.
You can now easily identify the screen that you are sharing by a green border. If you are using a single screen, StarLeaf app for Windows will turn into a mini call window as shown below. For more information, go to Share your screen.
Per room meeting privacy setting: for admins
As an admin, you can choose to hide all meeting titles on a per room basis. In the StarLeaf Portal, go to Room systems > Edit room system > Hide meeting titles.
Only the name of the meeting organizer appears beside the word Meeting on the touchscreen controller of a room system with the hide meeting titles setting enabled.
Recording retention policy: for admins
You can now set how long your organization’s recordings are stored in the StarLeaf Portal for. There are two options: they are stored until you manually delete them or stored for a specified time frame and automatically deleted after this.
To use this feature, in the StarLeaf Portal, go to Edit organization > Storage and recording > Keep recordings.
New SIP providers for VoiceConnect
StarLeaf has added Hexanet (FR), Pure IP (worldwide) and TetraVX (US) as supported SIP providers that you can choose to use when configuring VoiceConnect. For more information, go to About VoiceConnect PSTN SIP trunks.
Issues resolved
Select a release below to display the bug fixes and improvements effective in that release.
| ID | Description |
|---|---|
| StarLeaf on macOS, iOS, and Android | |
| 24170, 24175 | Improvements to the experience and timing in between signing up to StarLeaf, granting camera/microphone permissions, and joining a meeting |
| StarLeaf on macOS | |
| 23371 | Speaker and microphone warnings can now appear on the pre-meeting screen |
| 24566 | In a previous app version on macOS Catalina, when you upgraded the app it could result in two StarLeaf app bundles stored on your Mac. Update 1 fixes this issue and the app is now in the /Users/YOUR_USER/Applications folder only |
| StarLeaf on iOS | |
| 20166 | 720p HD video is now supported on all iPads with an A10 processor or better |
| 23782 | You can now answer a second incoming call which puts your initial call on hold. You can switch between the calls or, if you hang up one call, the other resumes automatically |
| StarLeaf on Android | |
| 19313 | If multiple people are editing a group chat’s details simultaneously, the app can now keep track of all changes being made (as long as Done is selected) so no changes will be lost |
| 24360 | In previous versions, if you made a call to a StarLeaf user and it went to voicemail, the call would appear as “§VVM” in your Recents. Update 1 fixes this issue and the person’s name now appears as the call title in Recents |
| ID | Description |
|---|---|
| StarLeaf Platform | |
| 24668 | In a previous version, call detail records could be downloaded from the Portal for the past 90 days. From Update 2, only the call detail records from the past 30 days are available to download |
| 24741 | In certain circumstances, when you tried to transfer a video call, the consultative call would only connect as audio and the person you called may not have been audible. Update 2 fixes this issue and the consultative call connects successfully with video and audio |
| StarLeaf on Windows, macOS, and Android | |
| 23298 | When you are added to a meeting, the dial-in info options are now visible and you can switch between phone and computer audio. Dial-in numbers are also available |
| 23527 | If multiple messages are sent immediately after you lose network connectivity, messages are now received in order once network connectivity is restored |
| StarLeaf on Windows and macOS | |
| 23667, 23668 | Enhancements to the color and contrast for in-meeting messages to improve readability of the text (e.g. raised hand messages for Spotlight meetings, or microphone too loud notifications) |
| StarLeaf on Windows | |
| 23835 | In rare circumstances, if you copied text or details from the message view, the app could sometimes close. Update 2 fixes this issue |
| 24608 | From Update 2, if you are in a video call or meeting and share your screen on which your floating mini call window is open, other people on the call now see the call window, the share bar, and the share dialog as grayed out |
| 24612 | In previous versions, when you tried to paste a file into the message field and what was on your clipboard was invalid, the app could close. From Update 2, this does not cause the app to close |
| 24693 | In previous versions, the call notification window could be hidden on Windows 7 or 8.0 when using larger text sizes (dpi). Update 2 fixes this issue and the window is no longer hidden |
| 24785 | When you right-click on a shared file and select “save as”, the file is now saved in a read-only format which helps prevent you or other users from saving changes over it and losing the original file |
| StarLeaf on macOS | |
| 22068 | General improvements to the user interface of the in-call controls |
| 23646 | As long as the chat conversation with a contact is not muted and notifications are allowed by macOS Catalina, you now receive missed call notifications on your device |
| 23667 | Enhancements to the color and contrast for in-meeting messages to improve readability of the text (e.g. raised hand messages for Spotlight meetings, or microphone too loud notifications) |
| 23719 | In previous versions, when you granted screen sharing permission on macOS Catalina, StarLeaf could close and you would need to manually reopen. From Update 2, when you grant screen sharing permission, the app auto-restarts |
| 24283 | General improvements to the user interface of screen sharing and the raise hand feature in Spotlight meetings |
| 24712 | Further improvements to the installation process and storage of the app bundle on macOS devices |
| StarLeaf on Android | |
| 23995 | Removal of “Upgrade” and “See plans” buttons from Account > Current plan |
| ID | Description |
|---|---|
| StarLeaf on Android | |
| OP-6349 | From Update 3, Android 6.0 is the minimum operating system that StarLeaf supports. For a full list of supported operating systems, go to Installing the StarLeaf app |
| StarLeaf on macOS | |
| 24686 | Due to a known permissions issue relating to macOS Catalina, in certain circumstances, when you granted screen sharing permission in your StarLeaf app, it would not work and StarLeaf would sometimes close. Update 3 fixes this issue and you can successfully grant screen sharing permission to StarLeaf |
| ID | Description |
|---|---|
| StarLeaf Platform | |
| 17143 | As an admin, you can now choose to receive or not receive email notifications when a user is invited to your organization in StarLeaf. To do this, go to Portal > Advanced settings |
| 17991 | In previous versions, if you scheduled a Zoom meeting and invited a StarLeaf room system, the green button lit up on the room system as usual but the URI that is dialed from pressing the button could be incorrect. From Update 4, the correct URI is attached to the button |
| 19799 | In previous versions, if you received a call from an unknown telephone number (through VoiceConnect), the name could appear incorrectly as “phoneXXXX” instead of “unknown number”. From Update 4, “unknown number” is the correct term used for this type of incoming call |
| 22231 | In certain circumstances, if you scheduled a Zoom meeting, invited a StarLeaf room system or call.sl address to this meeting, and then subsequently canceled the meeting, the cancellation could fail. From Update 4, these meetings can be canceled and removed from room systems and calendars |
| 24794 | In previous versions, you could not add an external contact or telephone number to your Favorites. From Update 4, you can add and remove these types of contacts to Favorites like other StarLeaf users and groups |
| 24846 | In certain circumstances, a newly created StarLeaf user may not adopt the organization default setting for what meeting scheduler to use (Portal and plugins, Office 365, Outlook Exchange Server, or Google Calendar). From Update 4, current and new users adopt the organization default unless individually set to a different scheduler |
| StarLeaf room systems | |
| 24042, 24769, 24889, 24895, 24903, 24928 |
Improvements to the appearance and experience of the user interface of the Touch 2045 room system controller. There is now a More option where you can access New call, Hold/Resume meeting, and Keypad.
|
| 24803 | In previous versions, if the camera control menu was open on the Touch 2045 and there was an incoming call, the answer button was covered by the camera control menu. From Update 4, all open control menus close when an incoming call starts |
| 24937 | In previous versions, the Touch 2045 incorrectly displayed an active Add to call button in an ad hoc call which did not provide any function for people who did not own the ad hoc call. From Update 4, the Add to call button is grayed out for people who do not have permission to use the control in an ad hoc call |
| 24935 | Improvement to poor or slow connection messages during a call on the Touch 2035 and 2036 |
| 25019 | On the settings screen of the Touch 2035 or 2036, the Pronto version number is now visible if your room system has Pronto installed |
| StarLeaf on Windows and macOS | |
| 23061, 23062 | When an app upgrade has been downloaded and your laptop has been idle for at least 9 minutes, and you are not in a call, the upgrade automatically starts. The app can be in the system tray or Dock, foreground or background, for this to occur |
| StarLeaf on Windows | |
| 24269 | Improvements to the user interface and appearance of the app sign-up page |
| StarLeaf on macOS | |
| 25133 | In rare circumstances, the app incorrectly showed the screen sharing permission request dialog when screen sharing permission had already been granted. From Update 4, when screen sharing permission is granted, the dialog no longer appears |
Versions
Select a release below to display the component version numbers for that release.
Known limitations
For per-vendor interoperability information, refer here.
| Reference ID | Description |
|---|---|
| 10858 | Internet Explorer 11: When you access a user page on the Portal using Internet Explorer 11, the time zone selection box automatically opens |
| 11755 | There is a BFCP interoperability issue between Cisco VCS and the StarLeaf Cloud which can cause screen share to be disabled mid call |
| 12040 |
Using Click-to-Call (WebRTC) in the Safari browser on OSX sometimes results in difficulties receiving shared content and dropped calls when the Safari tab is minimized for longer than 10 seconds. This is due to the AppNap feature on OSX that puts background applications to sleep if they are not in the foreground Click-to-Call is not supported on Safari from version 11.2 onwards. This is due to changes in Safari that mean the browser no longer supports plugins. For more information on browser support and compatibility, refer to About Click-to-Call |
| 12067 | In some circumstances, when a Skype for Business client attempts to add video or content into a StarLeaf meeting with no other video participants there can be unexpected call failure |