Spring 2021
Managing StarLeaf releases
Last updated March 5, 2021Release status
Spring 2021 is currently being rolled out between January 2021 and March 2021, during maintenance hours in your region. Organization admins will receive notification emails advising of the updates and maintenance hours for their organization.
On this page:
Introduction
These release notes provide you with information about the latest upgrade to StarLeaf.
All upgrades take place outside of normal office hours for all regions. Endpoints automatically restart and reconnect to StarLeaf after the upgrade.
StarLeaf operates a system of rolling upgrades across our data centers, which are distributed globally. New features may be enabled separately.
New features
Large meetings beta
Requires apps 4.4.19 and Portal 6.7
Have the full StarLeaf experience with up to 300 participants in any meeting.
For more information, see Large meetings beta.
This beta feature is available on request for organizations with a Business or Enterprise host plan.
Virtual backgrounds
Windows only. Requires apps 4.5 and Portal 6.6
You can now blur or replace your video background, with StarLeaf for Windows.
For information on how to blur or replace your background, see Blur or replace background.
All custom backgrounds must be a JPG or JPEG image, of at least 1920 x 1080 pixels in size.
Streaming to external platforms
Requires apps 4.5 and Portal 6.7
You can now live stream a broadcast of a StarLeaf meeting on a third-party platform, such as YouTube or Vimeo. Live streaming is useful if you want allow a wide audience to view a live meeting, discussion, or company update.
When scheduling a meeting from the StarLeaf Portal, open Advanced settings, then tick Live stream to an external platform. Depending on which external platform you want to stream to, enter the Stream URL and/or Stream key.
For more information, see Live streaming to external platform.
Message replies
Requires apps 4.5 and Portal 6.7
You can now directly reply to any message or attachment sent to you in StarLeaf.
On desktop devices, hover your cursor over a message, click the reply icon, then send your message as normal. On mobile devices, hold and swipe right on a message, then send your message as normal.
A quote from the message that you are replying to is sent alongside your message.
New features on StarLeaf Room for Poly
Dual-screen support
Requires version 1.29
Dual-screen functionality is now supported on StarLeaf Room for Poly.
Connect your Poly video bar to both of the room system screens. When dual-screen mode is active, StarLeaf will show video on one screen, and shared content on the other. For more information, see Dual-screen support for StarLeaf Room for Poly.
1080p video and content
Requires version 1.29
1080p video receive and content is now available on StarLeaf Room for Poly. This feature requires a Business or Enterprise room subscription.
To enable or disable 1080p video receive and content for your organization, go to Portal > Edit organization > Advanced settings.
You can override the organization default on a per-room setting in Portal > Room systems > Edit room system > Advanced settings.
For more information about StarLeaf resolutions and bandwidths, go here.
StarLeaf Room for Windows
StarLeaf Room for Windows is the simple video meetings solution that lets you build your meeting room your way.
A StarLeaf Room for Windows consists of:
- A Windows PC running StarLeaf with a camera*, microphone* and TV* attached
- An Android phone or tablet as a controller
To learn more, see StarLeaf Room for Windows.
*optional
Improved meeting experience on browsers
If you are participating in a StarLeaf meeting using Google Chrome, you can now share your screen without having the Screen Share for StarLeaf Click-to-Call extension installed. To share your screen, click the sharing icon at the bottom of your call window:
StarLeaf now also supports Microsoft Edge 79 (or higher) for browser calling.
End of support for joining meetings with Internet Explorer 11
Starting 3rd April 2021 (and possibly earlier for pre-release customers), StarLeaf will no longer support joining meetings through the browser Internet Explorer 11. If you attempt to join a StarLeaf meeting using Internet Explorer 11, you will be advised that it is not possible and prompted to instead use Google Chrome, Mozilla Firefox, or Microsoft Edge 79 or higher.
You can continue to access the StarLeaf Portal using Internet Explorer 11.
Issues resolved
Select a release below to display the bug fixes and improvements effective in that release.
| ID | Description |
|---|---|
| 29933 | Users who had set their Portal language to Polish, would sometimes not be notified if a room system that they were trying to schedule a meeting with, clashed with another meeting. This issue is now fixed. |
| 29279 | Sometimes, if you attempted to join a Microsoft Teams meeting from a StarLeaf room system, using the Poly CVI Gateway, you would be redirected to the meeting ID entry screen instead of joining the meeting. This issue is now fixed. |
| 29003 | For new organizations that did not manually assign host licenses to users, StarLeaf would automatically assign host licenses to the first users who signed into the organization. This behavior has now been removed: all users who sign up to a new StarLeaf organization are now automatically assigned as basic users. Organization admins must now manually assign host licenses in the StarLeaf Portal. |
| 29139 | Improvements to ad hoc meetings: ad hoc meetings now feature tiles for audio participants, and video panes no longer shuffle when participants leave or join. |
| 29628 | Sometimes, if you attempted to join a StarLeaf meeting on a browser and entered a name with few characters or letters on the pre-meeting screen, you would be prompted to hang up and rejoin the meeting. This issue is now fixed. |
| 29604 | Improvements to live streaming and recording: people who view a live stream or watch a recording of a StarLeaf meeting, will now no longer see the recording icon in the video window. |
Versions
| Component | Minimum version |
|---|---|
| Windows | 4.5.70 |
| macOS | 4.5.72 |
| iOS | 4.5.67 |
| Android | 4.5.63 |
Issues resolved
| ID | Description |
|---|---|
| StarLeaf on Windows and macOS | |
| 25992 | In certain circumstances, if you left and rejoined a large meeting, the in-meeting chat pane would no longer display the previous messages of that meeting. From Spring 2021, when you rejoin a meeting that you have left, the in-meeting chat will display all the messages sent in that meeting. |
| StarLeaf on iOS and Android | |
| 29198 | Improvements to titles for meeting links sent when adding participants to a meeting. |
| StarLeaf on Windows | |
| 29765 | In rare circumstances, if a one-to-one call was put on hold (to create an ad hoc meeting, for example) and then resumed, your self-view could appear blank for the rest of the call or meeting. This issue is now fixed. |
| StarLeaf on macOS | |
| 29484 | In some cases, StarLeaf did not always detect certain in-built cameras on macOS devices. From Spring 2021, StarLeaf now fully supports cameras using an NV12 image format. |
| 29757 | When you attempted to search for a public chat group, sometimes the scroll bar would not appear in the search window. This issue is now fixed. |
| StarLeaf on iOS | |
| 29453 | Sometimes if you selected an item in a list (such as a meeting in the Meetings tab), then returned to that same list, the item would still appear to be highlighted, even when deselected. This issue is now fixed. |
| 29364 | When using an iOS tablet, sometimes the pop-out panels of certain in-call controls (such as Chat) were not centered on the control’s icon. This issue is now fixed. |
| 29336 | In certain circumstances, when you left a call or meeting there would still be in-call chat notifications present in the iOS device’s system tray. From Spring 2021, StarLeaf clears all in-call chat notifications from the device’s system tray when you leave a call or meeting. |
| StarLeaf on Android | |
| 29774 | Sometimes when entering a call, StarLeaf would be unable to reactivate a device’s camera if it initially failed to start up. From Spring 2021, StarLeaf will now be able to reset the camera of an Android device that has failed to initially activate for a call. |
| StarLeaf integrations | |
| 26572 | StarLeaf Scheduler for Office 365: General improvements to loading times for users outside of Europe when selecting the StarLeaf Scheduler button in Office 365. |
| 29000 | StarLeaf for Microsoft Teams: Improvements to StarLeaf room system compatibility with invites from Microsoft Teams. Scheduled meetings with custom settings are now more likely to appear on StarLeaf room systems. |
What version am I on?
For instructions on how to find out what version of Portal or StarLeaf you are on, select one of the following:
- Log in to StarLeaf Portal
- On the page footer, select About
This opens a version report such as the one below where you can find the Portal version number you are currently on.
On StarLeaf for desktop, go to the Account tab to view the app version you are currently on.
- On StarLeaf for mobile devices, go to the Account tab.
- Scroll down and select About to view the app version you are currently on.
Known limitations
For per-vendor interoperability information, refer here.
| Reference ID | Description |
|---|---|
| 30078 | For meetings where one of the first two participants joins using PSTN, there is an issue where other participants are sometimes unable to share their screen using the StarLeaf app. A fix for this is coming soon. |
| 30089 | For meetings where the first two participants have joined using PSTN, there is an issue where other participants who join using the app cannot see any video presence in the call window. A fix for this is coming soon. |
| 30101, 30102, 30104 |
On StarLeaf for desktop, when you use Share screen on the Today tab to share content into a meeting before anyone has joined, there are some known behaviors that will be fixed in a future release: |
| 29549 | On Windows devices, if you use an external display with a different DPI to your desktop, and switch between these displays while in a call or meeting, this could sometimes cause StarLeaf to close. StarLeaf are working on a fix for this issue. Using an external display that has the same DPI as your desktop, will not trigger this issue. |
|
1702 |
StarLeaf Room for Poly version 1.29 requires a minimum PolyOS version of 3.2.2. If you upgrade to StarLeaf Room for Poly 1.30 with a PolyOS version which is too old, the room system may become stuck in a reboot loop until you perform the PolyOS upgrade. Most systems are set to auto-update the PolyOS version, but others may need to manually upgrade through the Poly webUI. |
| 27853 | StarLeaf Room for Poly: In certain circumstances, the room screen’s wallpaper can appear distorted when the room system wakes from sleep mode. Waking up the touchscreen controller by pressing Camera controls or Contacts returns the room wallpaper to normal. |
|
3251 |
If or when a StarLeaf Huddle is turned off and on again, the MAC address can change to a random address. StarLeaf are working on a fix for this for existing Huddle room systems. Newly purchased Huddle room systems will not experience this issue |
| 27048 | StarLeaf green buttons for Microsoft Teams meetings that use Pexip as the Teams gateway provider will not always work with Office 365 ATP Safe Links . A fix for this is coming soon. |
| 12067 | In some circumstances, when a Skype for Business client attempts to add video or content into a StarLeaf meeting with no other video participants there can be unexpected call failure. |
| 11755 | There is a BFCP interoperability issue between Cisco VCS and the StarLeaf Cloud which can cause screen share to be disabled mid call. |
| 10858 | Internet Explorer 11: When you access a user page on the Portal using Internet Explorer 11, the time zone selection box automatically opens. |