Spring 2020
Managing StarLeaf releases
Last updated July 3, 2020Release status
Spring 2020 was rolled out between the 14th and 29th March 2020. Subsequent updates to this release will roll out across the entire StarLeaf platform during maintenance hours in your region. Organization admins will receive notification emails advising of the updates and maintenance hours for their organization.
On this page:
Introduction
These release notes provide you with information about the latest upgrade to StarLeaf meetings. This is a feature release and is effective from March 2020.
All upgrades take place outside of normal office hours for all regions. Endpoints automatically restart and reconnect to StarLeaf after the upgrade.
StarLeaf operates a system of rolling upgrades across our data centers, which are distributed globally. New features may be enabled separately.
New features
Spring 2020 and its subsequent updates provide the following new features:
- Support for StarLeaf Huddle
- Wireless content sharing with Pronto 210
- StarLeaf for Microsoft Teams
- MultiJoin
- Guest Join
- Meet now
- Room system display improvements
- Improvements to call and meeting quality: 1080p, 30fps, and 6Mbps
- Localized integrations
- Customizable invites: StarLeaf Scheduler for Office 365 and Google Calendar
- Localized meeting invites: StarLeaf Scheduler for Office 365 and Google Calendar
- 10-digit meeting IDs
- Meeting lobby improvements
- Preferred messaging client
- Call quality feedback
- StarLeaf for Yealink VP59
Support for StarLeaf Huddle
StarLeaf Huddle is an all-in-one video meeting room solution that is easy to set up with no specialist installation required. Available to pre-order now.
Included in the StarLeaf Huddle kit:
- Touchscreen
- Pronto Cable USB
- Microphone
- C10 Camera
- Cable dock
Wireless content sharing with Pronto 210
With Pronto 210, you can now wirelessly share content to your meeting room, from any laptop, smartphone or device.
Pronto 210 is available as a standalone installation in a room and contains Hub 20 for wireless sharing, and Pronto Cable USB for wired sharing. If you already have a StarLeaf room system such as the GT Mini, you can upgrade your room system with Hub 20 for wireless sharing. For more information, go here.
StarLeaf for Microsoft Teams
A new and improved StarLeaf integration for Microsoft Teams is available to download from the Teams app store here .
All StarLeaf for Teams users see a StarLeaf icon in the Teams toolbar. From here, users can start or schedule StarLeaf meetings from any chat, group, or channel.
Everyone in the chat, group, or channel receives a message which contains information on the different ways to join the meeting, for example, with StarLeaf, from a StarLeaf room system, on a browser or phone.
For more information, go to StarLeaf for Microsoft Teams
Localized integrations
StarLeaf for Microsoft Teams is now available in the languages below. StarLeaf Scheduler for Office 365 will also be available in these languages soon.
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Brazilian Portuguese Chinese Chinese Czech Danish Dutch Finnish French |
German Italian Japanese Norwegian Polish Spanish Swedish |
MultiJoin
MultiJoin is an interoperability feature of StarLeaf meeting rooms which illuminates the green join button on StarLeaf room systems for third-party meetings.
From Spring 2020, in addition to Zoom, Bluejeans, and Skype for Business, support for WebEx, Pexip, and Microsoft Teams (using a CVI gateway from BlueJeans, Pexip, or Poly) meetings is available. Users can now join these meetings from StarLeaf rooms at the touch of a button.
MultiJoin is available for organizations with an Enterprise Room Subscription.
Guest Join
Guest Join gives new users the opportunity to join a StarLeaf meeting without having to sign into the app. Guests can use any browser to join a meeting from a StarLeaf invite.
Meeting invites now include a link to directly join the meeting so existing StarLeaf app users also benefit from simplified joining straight from the meeting invites.
For more information, go to Guest Join.
Meet now
On StarLeaf for Windows, you can now start a meeting instantly from the Meetings tab and choose to invite people afterward.
You can copy the link and share it with anyone so that they can join the meeting, or invite people by email.
Meet now for StarLeaf on macOS is coming soon.
Room system display improvements
You can now customize the idle wallpaper image on the room screen. To upload your own wallpaper, go to Portal > Branding> Upload new wallpaper.
Other improvements to the room screen display include:
- Calendar view
- Mute status indication
- Content sharing status indication
- Instructions for using Pronto Cable USB
- Upcoming meeting indication (while you are in a meeting, an on-screen notification appears ten minutes before the next meeting is due to start in that room)
- Video error messages
- User tip on the idle screen that informs people about StarLeaf for desktop and mobile
Improvements to call and meeting quality: 1080p, 30fps, and 6Mbps
Now supported in StarLeaf room systems with a Touch 2045:
- 1080p30 video receive
- 1080p30 content
- Higher bandwidth calls of up to 6Mbps
Now supported in StarLeaf room systems with a Touch 2035/2036:
- 1080p30 content
During the Spring 2020 upgrade, support for these improvements will be automatically rolled out but an organization’s current settings for site and room system call bandwidths will not be changed. If admins want to enable higher bandwidth calls, they must do this in the StarLeaf Portal for each site or room system:
Portal > Edit site or Portal > Edit room system > Hardware endpoint > Advanced settings
Localized integrations
StarLeaf for Teams and StarLeaf Scheduler for Office 365 will soon be available in the following languages:
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Customizable invites: StarLeaf Scheduler for Office 365 and Google Calendar
Admins can now edit the text that appears in invites for meetings that are scheduled using the StarLeaf Scheduler for O365 and Google Calendar.
In Portal, go to Sites > Edit site and select Custom> Edit.
For more information about customizing invites, go to Customizing invite templates.
Customizable invites are available for organizations with an Enterprise Meetings Subscription.
Localized meeting invites: StarLeaf Scheduler for Office 365 and Google Calendar
Meeting invites created using StarLeaf schedulers for O365 and Google calendar are now localized according to the user language settings of the meeting organizer.
For more information, go to Localization of StarLeaf endpoints, apps, and Portal
10-digit meeting IDs
Meeting IDs for newly created meetings will now contain 10 digits instead of 7. Old or existing meetings with 7-digit meeting IDs will not be affected and these meeting IDs will remain the same.
Meeting lobby improvements
When you join a meeting, the lobby or waiting screen now shows your self-view and will display different messages according to whether you are waiting for the meeting organizer to join, the only person in the meeting, or if the meeting is locked.
Preferred messaging client
In the StarLeaf Portal, you can choose a preferred messaging client for a site in your organization. Go to Sites > Edit site > Messaging integration and choose one or more that apply to your site.
Call quality feedback
At the end of some of your StarLeaf calls, you may now receive a request to complete a call rating as shown below. This will appear on very few of your calls but provides StarLeaf with valuable feedback about the quality of your call and will help identify the causes of any call quality issues.
StarLeaf for Yealink VP59
StarLeaf software is now available for the Yealink VP59 video phone.
Features of StarLeaf on the VP59:
- Familiar, intuitive StarLeaf user interface on a large touchscreen display
- Do not disturb feature for focused work
- Centralized directories, conferencing, hold, transfer and merge calls
- One button to join meetings
- High-quality audio and video
- Easy-install, complete package with in-built camera
For information about installing StarLeaf software on the VP59, go to Provisioning Yealink VP59 with StarLeaf.
Issues resolved
Select a release below to display the bug fixes and improvements effective in that release.
| ID | Description |
|---|---|
| StarLeaf room systems | |
| 25552 | In some cases, the room screen could display the incorrect date and time even if they were correct on the touchscreen controller. This issue is now fixed and the correct date and time are displayed on all screens |
| StarLeaf on Windows and macOS | |
| 25548 | In previous versions, if your app started in a minimized state and was open on a chat, any unread messages in that chat were marked as read. From Spring 2020, if your app starts minimized, unread chat messages will remain marked as unread |
| StarLeaf on Windows | |
| 23517 | General improvement to the functionality of the Layout control when you are in a meeting |
| 24812 | In certain circumstances, if you start your app, select a chat that you know has a lot of unread messages and the chat is outside of the most recent ten chats, then the messages may not appear in the correct order or position within the chat. Spring 2020 fixes this issue and unread messages appear as expected in the chat |
| 24875 | In previous versions, if you created/edited a group and chose a very large image file for the profile picture, sometimes a blue background appeared in the preview instead of the image. Spring 2020 fixes this issue and the preview of large files as profile pictures is correct |
| 25250 | In previous versions, if you joined a meeting with someone else in it, started to share your screen, and added a participant to the meeting through a consultative call, the screen sharing controls did not reappear as they should do after the consultative call. Spring 2020 fixes this issue and the screen sharing controls return after a consultative call |
| StarLeaf on macOS | |
| 25279 | Improvements to the user interface and appearance of the StarLeaf sign-up page |
| StarLeaf on Android | |
| 15605 | In rare circumstances, on Android 9, the device incorrectly reported that StarLeaf was accessing the camera and microphone randomly and in between calls (StarLeaf only accesses a device camera and microphone during a call). From Spring 2020, the device does not report that StarLeaf is accessing the camera/microphone randomly |
| ID | Description |
|---|---|
| StarLeaf Platform | |
| 23870 | Extension numbers for users and room systems will now be 6 digits instead of 4 digits by default for new organizations |
| StarLeaf Touch 2045 | |
| 24758 |
In certain circumstances, when you created a new permanent meeting and then searched for it by name or meeting ID in the Contacts search bar of the touchscreen controller, no results were displayed. From Update 1, this issue is fixed and searching a permanent meeting from the search bar returns the relevant results |
| 25392 | From Update 1, when you choose to add a person to a meeting and search for them in the directory, permanent meetings are no longer shown in the search results |
| 25535 | When you joined a meeting from a dual-screen room system and opened camera controls, the self-view in camera controls did not always appear. From Update 1, the self-view now appears when you open camera controls during a meeting on a dual-screen room system |
| StarLeaf on Windows | |
| 22820 | In rare circumstances, when you received a call while the app was minimized, the call window would come to the foreground. Update 1 fixes this issue and the call windows will appear in the foreground when you receive a call while the app is minimized |
| 25313 | General improvement to the scrolling behavior in the Chats tab |
| 25691 | In rare circumstances, when you minimized a meeting or call window, the mini call window could launch or appear off screen. From Update 1, the mini call windows appears on screen as expected |
|
26080 |
If you clicked the edit icon on a meeting that was scheduled using the StarLeaf Portal, you may have received an error. Update 1 fixes this issue and you can edit meetings as expected 
|
| StarLeaf on macOS | |
| 22257 | You can now copy a meeting title and description to your clipboard. You can also click a link in a meeting description to open that URL |
| 24163, 24596 | General improvements to the design of the user interface |
| 24248 | Entering DTMF tones (the numbers 0-9 or * and #) using the Mac keyboard now performs as expected |
| 24837 | In certain circumstances, when you were in a meeting with at least one other participant, if you opened the More menu, your app stopped sending video into the meeting. Update 1 fixes this issue and your video is not affected when you select the More menu |
| 25461 | Improvement to the time it takes for an incoming call to connect video |
| 25525 | Improvement to the design of the incoming call window |
| 25550 | General improvements to the user interface of the Invite participants window that appears when you select Start meeting from the Meetings tab |
| 25918 | In certain circumstances, some macOS devices incurred poor screen sharing quality, especially when a video was shared. From Update 1, this is resolved |
| StarLeaf on iOS | |
| 25797 | In rare circumstances, if you put a call on hold to answer another call, and then returned to the original call, the audio in the original call was no longer working. Update 1 fixes this issue |
| 25939 | Switching between two calls numerous times could cause the app to close unexpectedly. Update fixes this issue and you can continue to switch between calls |
| StarLeaf on Android | |
| 18046 | Improvements to the share-into-app functionality. You can now share a page in a browser into StarLeaf or select some text and share that into StarLeaf |
| 25185, 25253 | In certain circumstances on a Galaxy Note 8, if an incoming StarLeaf call woke the screen, there were no call controls available (such as Answer/Accept). If the call controls were visible, selecting them had no effect. From Update 1, if a StarLeaf call wakes the screen of a Galaxy Note 8, call controls appear and function as expected |
| 25461 | Improvement to the time it takes for an incoming call to connect video |
| 26263 | Improvements to the audio capture from the microphone in speakerphone mode on Samsung devices |
| ID | Description | |
|---|---|---|
| StarLeaf on Windows, macOS, iOS, and Android | ||
| 26103 | Improvement to the screen that a person sees when they attempt to join an expired meeting using Guest Join | |
| 26335 | In previous versions, if you closed the app and restarted it some time later, it was possible to see out-of-date details in a single meeting occurrence of a series. Update 2 fixes this issue and all meeting details of occurrences in a series are up to date | |
| StarLeaf on Windows and macOS | ||
| 26135 | In certain circumstances, if you selected in the edit icon on a meeting in the app, you were not able to edit the meeting in the StarLeaf Portal when you should have been able to. This is now fixed and any meetings that you schedule in the Portal can be edited by you (the organizer) | |
| StarLeaf on Windows | ||
| 25907 | When you created an instant meeting from the “Start meeting” control on the Meetings tab and gave the meeting a long title, some of the title could be cut off in the “Invite participants” window that opens. Update 2 fixes this issue and correct text wrapping occurs | |
| 25980, 26432 | General improvements to the user interface design when you are screen sharing | |
| 26087 | In certain circumstances, the app unexpectedly closed if the device’s graphics card stopped working during a call. Update 2 fixes this and StarLeaf does not close if this graphic card issue occurs | |
| 26141 | Improvement to memory management that fixes a failure to send or receive shared content during a call | |
| 26250, 26285, 26314, 26380, 26421, 26427, 26472 | Improvements to fix the rare circumstances where the app could unexpectedly close | |
| 26442 | Improvements to the app performance when you are in a meeting with a large number of participants | |
| 26448 | In previous versions, in a permanent meeting, if you selected “Invite participants” you may have encountered an error. Update 2 fixes this issue and you can invite participants during a permanent meeting as expected | |
| StarLeaf on macOS | ||
| 18745 | Tooltips have been added for the main buttons and icons in the app. Hover your cursor over a button to view informative text appear | |
| 24344 | Design improvement to the user interface of the pre-meeting screen | |
| StarLeaf on iOS | ||
| 19062 | In previous versions, if you had a notification for both a message and a missed call, when you clicked the missed call notification it took you to the messages tab In StarLeaf and not the calls tab. Update 2 fixes this issue and when you click the missed call notification you are taken to the calls tab | |
| 22514 | In certain circumstances, if you joined a very active group chat on StarLeaf that had a large amount of chat history and messages, the loading of these messages could cause your app to close unexpectedly. Update 2 fixes this issue | |
| 23527 | If multiple messages are sent to you immediately after you lose network connectivity, you receive the messages in order once network connectivity is restored. In previous versions, you may have received the messages out of order | |
| 24271 | Improvements to the user interface and appearance of the StarLeaf sign-up page | |
| 25944 | In a one-to-one video call, the video now fills your iPhone screen by default when both ends of the call are sending video in the same orientation. In previous versions, the video of the other person on your iPhone may have had gray bars above and below the picture | |
| 26158 | There is a new pencil edit icon available when you go the details of a meeting on your Meetings tab. Press this to edit a meeting (you will only be able to do this if you have permission to edit this particular meeting) | |
| StarLeaf on Android | ||
| 25925, 26014, 26032 | General improvement to the user interface when you are in a call | |
| 25981 | In previous versions, if you were on the waiting screen or lobby of a meeting and were the only waiting participant, you were unable to access the keypad. Update 2 fixes this issue | |
| 26139 | There is a new pencil edit icon available when you go the details of a meeting on your Meetings tab. Press this to edit a meeting (you will only be able to do this if you have permission to edit this particular meeting) | |
| 26264 | Improvements to microphone volumes on various Android phones other than Samsung (e.g. Huawei) | |
Versions
Select a release below to display the component version numbers for that release.
Known limitations
For per-vendor interoperability information, refer here.
| Reference ID | Description |
|---|---|
| 27048, 27195 | In certain cases, StarLeaf green buttons for Microsoft Teams meetings do not work when Poly or Pexip is the Teams gateway provider. StarLeaf is working on a fix for this which will be available in the coming months |
| 25443 | On Android devices you may sometimes see a notification saying that StarLeaf has been detected using Camera, even when you are not in a call. StarLeaf app periodically scans for the presence and capabilities of a camera on your device, and when Android detects this scanning, it triggers that notification. StarLeaf never uses your camera when not in call with StarLeaf app. |
| 12067 | In some circumstances, when a Skype for Business client attempts to add video or content into a StarLeaf meeting with no other video participants there can be unexpected call failure |
| 12040 |
Using Click-to-Call (WebRTC) in the Safari browser on OSX sometimes results in difficulties receiving shared content and dropped calls when the Safari tab is minimized for longer than 10 seconds. This is due to the AppNap feature on OSX that puts background applications to sleep if they are not in the foreground Click-to-Call is not supported on Safari from version 11.2 onwards. This is due to changes in Safari that mean the browser no longer supports plugins. For more information on browser support and compatibility, refer to About Click-to-Call |
| 11755 | There is a BFCP interoperability issue between Cisco VCS and the StarLeaf Cloud which can cause screen share to be disabled mid call |
| 10858 | Internet Explorer 11: When you access a user page on the Portal using Internet Explorer 11, the time zone selection box automatically opens |