Summer 2020
Managing StarLeaf releases Earlier releases
Last updated October 7, 2021On this page:
Introduction
These release notes provide you with information about the latest upgrade to StarLeaf meetings.
All upgrades take place outside of normal office hours for all regions. Endpoints automatically restart and reconnect to StarLeaf after the upgrade.
StarLeaf operates a system of rolling upgrades across our data centers, which are distributed globally. New features may be enabled separately.
New features
- StarLeaf Room for Poly
- Join a meeting without signing in
- Dark mode support for iOS
- Today tab on Windows and macOS
- Improved screen sharing and mini call window on macOS
- Smart Layouts for Windows and macOS
- Smart Layouts for mobile
- New in-call look and controls for mobile
- Muted microphone indicators
- Push-to-talk for Windows and macOS
- Keyboard shortcuts for Windows and macOS
- Speaker test in AV settings
- Host plans
- Usage limits
StarLeaf Room for Poly
Available on Portal 6.3
The StarLeaf experience on a range of Poly hardware.
Benefits include:
- Flexibility and choice to build best in class, feature-rich video meetings in rooms of any size
- A consistent and familiar StarLeaf user interface on non-StarLeaf hardware in your meeting spaces
- Easy installation
StarLeaf supports the following Poly hardware:
- Poly Studio X30, X50, OR X70 with TC8 controller
- G7500 with TC8 controller
Contact your StarLeaf representative to purchase StarLeaf endpoint subscriptions for Poly. For more information about installation requirements, see Installing StarLeaf Room for Poly.
Join a meeting without signing in
Available on app version 4.0
If you have downloaded StarLeaf but are not signed in, you can now join a StarLeaf meeting by using the meeting ID. On any device, open StarLeaf and select Join meeting:
Enter the meeting ID, then select Join.
Dark mode support for iOS
Available on app version 4.0
If you have dark mode enabled on your iOS device, StarLeaf automatically changes its user interface colors to subtle shades of black and gray as shown below.
Today tab on Windows and macOS
Available on desktop app version 3.18
There is a new tab called Today in StarLeaf for Windows and macOS. This tab displays your ongoing and scheduled meetings for the current day, and join buttons for each.
From the Today tab, you can also join a different meeting using a meeting ID, or create your own instant meeting from Start new meeting and invite others to join you.
Smart Layouts for Windows and macOS
Available on desktop app version 3.18
Smart Layouts provide a content-aware video meeting experience. Video, content and/or self-view panes do not overlap each other in a video meeting using Smart Layouts. You can also click and drag your self-view to any corner of the meeting window.
For general information about video layouts for meetings , go to Meeting layouts.
Smart Layouts for mobile
Available on mobile app version 4.1
Smart Layouts is now available on Android and iOS, including iPads and Chromebooks. You can choose between different video layouts while you are in a meeting: grid, active speaker with strip, and active speaker.
Improved screen sharing and mini call window on macOS
Available on macOS app version 3.19
Screen sharing
StarLeaf now provides an improved screen sharing experience and mini call window feature on macOS.
When you share content in a meeting or one-to-one call, you will notice a new Share control bar at the top of the screen. This Share bar turns green while you are sharing, and if your shared content is in a window, a green border appears around it as shown below.
You can change the screen or application you are sharing by selecting the Share bar dropdown.
Mini call window
Minimizing your meeting on your Mac now turns it into a mini call window as shown above. You can click and drag on the video to move the call window around your screen.
Hover your cursor over the mini call window to access call controls such as microphone and video mute. Click the maximize icon in the top-right to return the call window to its normal size.
New in-call look and controls for mobile
Available on mobile app version 3.19
When you are in a call or meeting on StarLeaf for iOS or Android, you will see a new user interface as shown below.
From your mobile, you can now share your screen to others in the call and use the raise hand feature in Spotlight meetings.
Content sharing on StarLeaf for iOS requires a minimum of iOS 13.5
Example above is taken from an Android device. For more information on screen sharing from any device, go to Share my screen.
Muted microphone indicators
Available on desktop app version 3.19
When you mute your microphone, you now see a muted indicator in your call window as shown below.
Push-to-talk for Windows and macOS
Available on desktop app version 3.18
When you are in a call or a meeting scheduled by someone in your organization and your microphone is muted, you can now press and hold the space bar to temporarily unmute your microphone.
Keyboard shortcuts for Windows and macOS
Available on desktop app version 3.18
When you are in a call or meeting, the following keyboard shortcuts for your microphone and camera are now available:
| Turn microphone on / off | |
|---|---|
| Windows | Alt+A |
| macOS | Shift+Command+A |
| Turn camera on / off | |
| Windows | Alt+V |
| macOS | Shift+Command+V |
Speaker test in AV settings
Available on desktop app version 3.18
You can now test your speakers in Audio & video settings from your Account tab or during a call. Select Play test sound as shown below.
Host plans
StarLeaf is launching simplified pricing for meetings, using a host-based model.
There are three subscription plans: Basic host, Business host, and Enterprise host.
Included features and prices vary across plans. To find out more, contact your StarLeaf representative or go to starleaf.com .
A host is a person who has the ability to create unlimited meetings. This includes instant and scheduled meetings but only one meeting at a time can occur. Hosts can choose for their meeting to start when they join or to start when other users join.
All host plans feature:
- Unlimited one-to-one meetings
- Group messaging and one-to-one chats
- Telephone dial-in for 50+ countries
- Interoperability with all other business video tools
- Outlook and Google calendar integrations
- Microsoft Teams integration
Admins can assign or remove a host license to or from a user in StarLeaf Portal > Customer / My organization > Users
Basic host plans: group meetings are limited to 45 minutes and will automatically end after this duration of time.
Usage limits
Available on mobile app version 4.1
StarLeaf has introduced new advisory messages and limits relating to Host licenses, meetings, and usage. For example, when a Host tries to join a meeting but already has another meeting in progress, they will see a message such as:
You have another active meeting. To start this meeting, first end your other meeting.
To view more about the different Host plans and licenses available, go to Manage host licenses
Issues resolved
Select a release below to display the bug fixes and improvements effective in that release.
Issues resolved
| ID | Description |
|---|---|
| 17624 | Further improvements to help optimize your audio and video meeting experience while you are experiencing poor network conditions |
| 27303 | As a security enhancement, admins can now log a user out of StarLeaf on a specific device in the Portal. The user will be required to sign into StarLeaf the next time they launch the app on that device. Admins can log users out of apps in Edit user > StarLeaf apps |
| 27709 | As a security enhancement, if StarLeaf on a device is not used for 30 days or more, the user account associated with that device will be logged out of StarLeaf automatically. If the user launches StarLeaf on that device in the future, they will be required to sign in and authenticate again |
| 27737 | Joining a meeting using StarLeaf through WebRTC on Internet Explorer 11 now works as expected |
Issues resolved
| ID | Description |
|---|---|
| 21917 | In previous versions, if you used a green join button to join a meeting scheduled by someone in a different organization to you (through MultiJoin functionality), the dialed number on your endpoint appeared as a URI rather than the meeting ID. This issue is now fixed. |
| 25523 | In previous versions, you did not see an error message if you tried to upload a branding image that was too large. Now, if you attempt to upload an image that is too large, you will see the error message “The maximum upload file size is 32MB. Please refresh the page and retry.” |
| 26825 | The joining URL of a meeting (e.g. https://meet.starleaf.com/7777777/app) is now included in invite emails that are sent for meetings scheduled in the Portal. |
| 26837 |
As part of the StarLeaf commitment to security, organization email domains added in StarLeaf Portal will now be subject to a domain-ownership verification process. In the short term, this process will be provided by StarLeaf Support. The verification process will apply to newly created organizations and to existing organizations who want to add new email domains to their account. You can view your organization’s email domains used for StarLeaf in Portal > Edit customer/organization > Company email domains. To add new domains to your organization, select Request additional domains to submit a request to StarLeaf Support.
|
| 27138 | A new field called “License Management Email Address” is available in the Portal > Edit customer/organization which allows you to enter the organization email address that will be notified when a user requests an upgrade to their current license. |
| 27368 | Improvements to the consistency of how caller IDs appear for people using PSTN to join a call or meeting. |
| 27380 | In previous versions, if you forwarded a Pexip meeting invite to an @call.sl StarLeaf address by email using Outlook in Safelinks Protection mode , Outlook replaced all of the URLs in the email with Safelinks links and StarLeaf was unable to recognize these as meeting invites. StarLeaf now recognizes these converted links as meeting invites. |
| 27672 | In rare circumstances, if someone started and stopped sharing content in a meeting and then a different person started to share content, you might have seen content for a split second that was previously shared before the new content was shown. This is now fixed and previous content is not shown again. |
Issues resolved
| ID | Description |
|---|---|
| 26929 | Improvements to the English (UK) and French voice prompts that you hear when you dial into a meeting from a standard mobile/telephone. Instead of a text-to-speech system, a real voice has been recorded |
| 26885 |
In certain circumstances, if you tried to join a meeting from a Firefox browser but did not grant camera and microphone permissions, an incorrect error message could appear and joining the meeting would fail. Summer 2020 fixes this issue and you now see the correct guidelines for allowing camera and microphone access while joining the meeting in your browser |
| 26790 | In rare circumstances, a guest user who tried to join a meeting from Internet Explorer received a incorrect pop-up notification. Summer 2020 fixes this issue |
| 26405 | A fix to the width of the Meeting ID column in StarLeaf Portal which will now allow 10-digit meeting IDs to be fully displayed |
| 25115 | In rare circumstances, it was not possible to dial a French telephone number from StarLeaf that started with the numbers “075”. Summer 2020 fixes this issue |
| 25561 | In previous versions, if a meeting organizer exited a locked meeting, they could not rejoin the meeting. From Summer 2020, the meeting organizer can rejoin locked meetings |
| 25919 | In previous versions, screen sharing from a Firefox 72 browser could fail. Summer 2020 fixes this issue and you can share and stop sharing as expected from Firefox 72 |
| 26459 | StarLeaf Portal is now available in Finnish |
| 26727 | When selected in a Safari browser, Click-to-call links that were configured to direct a call to a specific StarLeaf user showed an incorrect page. The correct page is now shown |
Versions
| Component | Minimum version |
|---|---|
| Windows | 4.1.25 |
| macOS | 4.1.27 |
| iOS | 4.1.27 |
| Android | 4.1.26 |
Issues resolved
| ID | Description |
|---|---|
| StarLeaf on Windows, macOS, iOS, and Android | |
| 27132, 27133, 27134 | If you are in an organization using Host licenses, you can now see the type of license you have from your Account page |
| 27269, 27270, 27271, 27272 | Improvement to the disabled Chat text that appears for organizations that signed up to StarLeaf with a non-business email address |
| 27886 | If you share a file in a chat and then reopen that file from the chat, it will now appear in read-only format |
| StarLeaf on Windows | |
| 22620 | In certain circumstances, when you were typing a message in a chat, you could experience a slight delay before the text appeared in the text box after typing. This has now been fixed and there is no longer a lag while typing messages |
| 28020 | If your microphone is muted in a call, the warning “Your microphone is too loud” will no longer appear |
| 28342 | In certain circumstances, StarLeaf could unexpectedly close if you set your clock to more than 3 days before the last time the app was open. This is now fixed |
| 28347 | General improvements to audio-only calls |
| 28352 | In certain circumstances, StarLeaf could unexpectedly close when the Share your screen dialog was open and attempting to update the screen thumbnail images. This is now fixed |
| StarLeaf on macOS | |
| 27241 | Improvements to reduce the CPU usage outside of a call |
| 28147 | If you are using multiple monitors, the StarLeaf call window no longer switches to a mini window when you begin to share your screen |
| StarLeaf on iOS | |
| 28044, 28288 | Improvements to the user interface in landscape orientation on notched devices (devices with display screen cut-outs) |
| 28293 | For devices with iOS 12 or earlier, the Cancel button on the Join with meeting ID screen was not visible. This is now fixed |
| StarLeaf on Android | |
| 21750, 28146 | General improvements to the user interface |
| 28372 | In previous versions, when you were in a video call and you switched from the call view to the main StarLeaf window, your video would be turned off. This no longer happens |
Versions
| Component | Minimum version |
|---|---|
| Windows | 4.0.33 |
| macOS | 4.0.32 |
| iOS | 4.0.24 |
| Android | 4.0.29 |
Issues resolved
| ID | Description |
|---|---|
| StarLeaf on Windows and macOS | |
| 26930 | In previous versions, the right-hand margin of the app could disappear in a chat if you sent an attachment along with a very long line of text. This is now fixed. |
| StarLeaf on Windows | |
| 26180 | Previously, if you started a meeting, stayed on the pre-meeting screen, then attempted to join a different meeting using a StarLeaf URI (such as a click-to-call link), this could cause StarLeaf to close. This issue is now fixed. |
| 27209 | In previous versions, if you opened links in a chat using middle click or ctrl + click, this could sometimes cause the chat view to refresh. Now, the chat window no longer refreshes when opening links with shortcuts. |
| 27540 | When using Guest Join, sometimes the link to StarLeaf’s privacy policy did not work. This issue is now fixed. |
| 27564 | Previously, if you shared a PowerPoint presentation in a call or meeting that was a read-only file, and went into presenting mode, sometimes StarLeaf would not switch the share to the presenting window. Now, when you share a read-only PowerPoint file and switch to presenting mode, StarLeaf shares the full screen presentation. |
| 27883 | Sometimes if you were sharing content while in a call or meeting, and you answered another incoming call, this could cause StarLeaf to close. This issue is now fixed. |
| 27888 | In previous versions, if you were in a meeting and switched to the mini call window, sometimes the meeting layout would remain, making participants appear small. Now, when switching to the mini call window in a meeting, only the active speaker appears. |
| 27891 | If you were in a call or meeting, and changed your display configuration (such as adding another screen), this could cause StarLeaf to close. This issue is now fixed. |
| 27915 | Previously, if you were in a call or meeting, and then attempted to share a minimized app, it would not always successfully share to other participants. This issue is now fixed. |
| 28061 | In previous versions, if you tried to send an image in an unexpected format (such as a GIF) in a chat, this could cause StarLeaf to close. This issue is now. |
| StarLeaf on macOS | |
| 22598 | General improvement to the Add participants and filter controls in Spotlight meetings |
| 25657 | In previous versions, if you double-clicked a call window as it was about to close, a blank window was left behind and in view. This issue is now fixed. |
| 26138 | General improvements to the hiding behavior of user interface elements after a call begins or a user’s mouse has been inactive for a while. |
| 27675 | Improvements to the appearance of your self-view video pane when hover your mouse over it, or press and drag it. |
| 27968 | In previous versions, the meetings count icon on the Today tab could display an incorrect number. This has been fixed to show the correct number of upcoming meetings. |
| StarLeaf on iOS | |
| 27667 | StarLeaf now supports dark mode on iOS. |
| 27867, 28005 | In certain circumstances, if you were in a meeting or on a call, answered a second call while the original call was on hold, hung up the second call after a period of time and returned to the original call, you could lose audio. In short, rapidly switching between calls could cause the app to lose audio. This is now fixed. |
| 27945 | If you muted your video while making an unanswered outgoing call could cause the app to display a frozen self-view image in the main video screen. This issue is now fixed |
| StarLeaf on Android | |
| 16040 | On certain Android devices, the app menus could be displayed incorrectly when the device was in split-screen mode. Split-screen functionality has now been improved |
| 27648 | In previous versions, if you pressed the back button during a call, this could cause the call to hang up. From now on, if you are in a call, on the lobby screen, or screen sharing while in a call, pressing back will put the app in background but not cause the call to end. |
| 28067 | If you were in a call with the controls menu open, switched to a different app on your Android device and then returned to StarLeaf, the controls menu could obscure the call buttons (such as end call). From now on, the call buttons are no longer obscured by the controls menu |
| 28138 | When you were in a call on certain Android devices, such as a OnePlus or Google Pixel 3A, the volume buttons could cause the media volume to change instead of the in-call volume. This is now fixed and the volume buttons change the call volume |
| 28178 | In previous versions, if you used WebRTC for something other than StarLeaf, the call audio could break for future StarLeaf calls. This issue is now fixed. |
Versions
| Component | Minimum version |
|---|---|
| Windows | 3.19.51 |
| macOS | 3.19.54 |
| iOS | 3.19.55 |
| Android | 3.19.46 |
Issues resolved
| ID | Description |
|---|---|
| StarLeaf on Windows, macOS, iOS, and Android | |
| 27150 | Sometimes if you manually muted your microphone during a call, it would remain muted when entering a new call. Now, your microphone will automatically unmute when entering a new call. |
|
27043, 27044, 27045, 27046 |
In Portal > Users > Edit User , when you untick the Enable video mail option, this removes the Record voicemail greeting button from the Account tab in StarLeaf. |
| StarLeaf on Windows and macOS | |
| PM-1469 | If your microphone is muted and/or the call or meeting you are in is being recorded, indicators for these are now shown locally in the call window. In previous versions, this feature was temporarily removed. |
| 27690 | Video calls made with devices using a lower performing CPU could sometimes cause StarLeaf to unexpectedly close. This issue is now fixed. |
| StarLeaf on iOS and Android | |
| 25740 | General improvements to reduce CPU usage when in a video call. |
| StarLeaf on Windows | |
| 23352 | In previous versions, StarLeaf did not support certain cameras that used 1080p resolution only. Now, StarLeaf supports cameras that use 1080p resolution only. |
| 27060 | In previous versions, sometimes when you opened an Office document stored on OneDrive, and tried to send it as a message attachment through StarLeaf, the app could close. This issue is now fixed. |
| 27108 | In previous versions, if you had selected a camera that was being used by another application, it was sometimes not possible to switch to an alternate camera. Now, you can select a different camera, microphone, or speaker after already trying to select an unavailable camera. |
| 27169 | You can now switch your camera in AV settings while your video is turned off during a call. |
| 27480 | In some cases, in older meetings which were scheduled using the StarLeaf Scheduler for Outlook Exchange, the joining link generated in the email invite did not always work. This issue has been fixed. |
| StarLeaf on macOS | |
| 27990 | From 17th October 2020, StarLeaf will discontinue support for macOS 10.12. StarLeaf recommends that users upgrade their operating system before this date. After this date, new versions of StarLeaf for macOS will display a warning on startup and may not work as expected. |
| 22611 | Previously, StarLeaf would sometimes retain keypad information from a previous call when entering a different call. Now, your keypad will be cleared after every call. |
| 27221 | On macOS devices, sometimes the option to open AV settings was not shown in ad hoc meetings. This issue is now fixed. |
| StarLeaf on iOS | |
| 27220 | StarLeaf meeting links such as meet.starleaf.com/777777/app now launch a first-time user’s meeting after they download the app. Meeting links on StarLeaf for iOS require a minimum of iOS 13.5. |
| 27355 | StarLeaf now follows general iOS behavior in list navigation. When the top of a list (e.g the top messages in a chat) in StarLeaf is tapped, the page scrolls up. |
| 27495 | In previous versions, if you were in the meeting lobby and you turned off your camera, sometimes the background would show the last frame of your self view. This issue is now fixed, users who turn off their video while in the meeting lobby, will cause the background to turn gray as expected. |
| 27496 | Previously, when Do not disturb was set, and you pressed the Do not disturb banner on a tab that does not show the Do not disturb button (e.g Meetings or Account), this could sometimes cause StarLeaf to close. This issue is now fixed. |
| StarLeaf on Android | |
| 26943 | Meeting notifications on Android devices can now be dismissed by swiping at any time. |
| 27204 | General improvements to microphone quality when using StarLeaf on Samsung phones. |
| 27614 | In previous versions, when you attempted to share your screen on a Huawei phone with a poor network connection, it was sometimes unsuccessful. This issue is now fixed. |
| 27661 | Sometimes, when you attempted to re-dial the same user within a short time frame, this could cause StarLeaf to close. This issue is now fixed. |
Versions
| Component | Minimum version |
|---|---|
| Windows | 3.18.43 |
| macOS | 3.18.42 |
| iOS | 3.18.43 |
| Android | 3.18.43 |
Issues resolved
| ID | Description |
|---|---|
| StarLeaf on Windows, macOS, iOS, and Android | |
| 19170 | In previous versions, when you made a call, the dial tone volume was a lot louder than the in-call volume and you may have needed to adjust the volume between the two. From Summer 2020, the dial tone volume is now at a similar level to that of the in-call volume |
| 26022 | When you are in a meeting and select Invite participants > Send email, the text in the email invite that is created is now localized according to the language set on your Windows device |
| StarLeaf on Windows, macOS, and Android | |
| PM-1318, 26668 | Further improvements to audio quality and echo cancellation |
| StarLeaf on Windows and macOS | |
| 27147 | In certain circumstances, if you started a meeting from the Start meeting button on the Meetings tab, it was not possible to copy the invite link or invite other participants to the meeting. Summer 2020 fixes this issue and invites should behave as expected |
| StarLeaf on Windows | |
| 26679 | Spotlight meetings: general improvements to the user experience for participants in spotlight when an audience participant raises their hand |
| 26725 | In previous versions, when you were in an ongoing call and attempted to invite another person from the Add participant panel, this person’s information pane could appear blank if you had a chat conversation open with them in your main app window |
| 26738 | Spotlight meetings: in previous versions, when audience participants raised their hands, participants in spotlight would no longer be able to see the number of participants in the meeting from the in-call control toolbar. From Summer 2020, both the raise hand icon and number of participants is shown in the spotlight participant’s in-call control toolbar |
| 26772 | User interface improvements. When you share content into a meeting, your self-view no longer moves above another participant’s video, and instead stays in the bottom right-hand corner of the call window |
| 26828 | In previous versions, if you moved the Windows taskbar to the top of your screen while StarLeaf was running, the in-call sharing toolbar may have disappeared behind the taskbar or overlapped with it. From Summer 2020, if you move your Windows taskbar, the sharing toolbar is still visible and does not overlap |
| StarLeaf on macOS | |
| 27990 | As of 17th October 2020, StarLeaf will no longer support macOS 10.12 |
| 26851 | There is now the option to disable StarLeaf from launching when you log into your Mac. While the app is open, in your toolbar, go to StarLeaf > Preferences and untick Launch StarLeaf |
| 26556 | In certain circumstances, when you had your microphone muted and another participant spoke loudly, a warning would appear on your screen saying that you were too close to your microphone. Summer 2020 fixes this issue |
| 26647 | Improvements to app performance when you are in a meeting with a large number of participants |
| 26771 | General improvement to the appearance of the Chat panel in a meeting that was started from the Group video meeting button in a group chat |
| 27088 | Improvements to the auto-hide functionality of the controls and toolbar in an ongoing call or meeting |
| StarLeaf on Android | |
| 19632 | In previous versions, calls made on devices with wired headphones connected would not automatically use the headphones as the audio and microphone output. From Summer 2020, calls made on Android devices will automatically use the audio and microphone output of headphones, if connected |
| 23793 | In certain circumstances, when you ended a call, a warning saying Handset audio on could incorrectly appear on the screen. Summer 2020 fixes this issue |
| 25955 | In previous versions, StarLeaf meeting links such as meet.starleaf.com/777777/app would direct first-time StarLeaf users on Android to the Play Store to download StarLeaf but sometimes, would not launch the user’s meeting after the download as it should have done. From Summer 2020, users who download StarLeaf for Android by following a meeting link will be directed to their meeting afterward as expected |
| 26857 | In previous versions, when switching back to an ongoing call after having been in another app that uses the camera, the user would have to manually re-enable their camera. From Summer 2020, StarLeaf automatically re-enables your camera when switching back from using another app that also uses the camera |
Versions
| Component | Minimum version |
|---|---|
| StarLeaf Room for Poly | 1.25.2 |
Issues resolved
| ID | Description |
|---|---|
| StarLeaf Room for Poly | |
| 26789 | In rare circumstances, when you tapped the Contacts button the list appeared blank. This is now fixed |
| 27576 | Increase to the speed of the pan/tilt/zoom camera controls |
| 28048, 28278 | General improvements to the volume and ringer controls |
| 28164 | StarLeaf Room for Poly no longer enters sleep mode while it is showing local content regardless of the sleep settings that are configured in the Poly web UI |
Versions
| Component | Minimum version |
|---|---|
| Pronto 210 | 1.22.5 |
Issues resolved
| ID | Description |
|---|---|
| StarLeaf Pronto 210 | |
| 27115 | In a rare circumstance, Pronto 210s lost their wireless and sleep timeout settings that were configured in the Portal. StarLeaf is restoring all settings configured from 22 May 2020 onwards until your organization receives the Summer 2020 upgrade which includes a fix to prevent this from happening again |
What version am I on?
For instructions on how to find out what version of Portal or StarLeaf you are on, select one of the following:
- Log in to StarLeaf Portal
- On the page footer, select About
This opens a version report such as the one below where you can find the Portal version number you are currently on.
On StarLeaf for desktop, go to the Account tab to view the app version you are currently on.
- On StarLeaf for mobile devices, go to the Account tab.
- Scroll down and select About to view the app version you are currently on.
Known limitations
For per-vendor interoperability information, refer here.
| Reference ID | Description |
|---|---|
| 27615 | If you are using a device that is running iOS 12 or earlier, you cannot copy the meeting ID or certain meeting links from StarLeaf to your clipboard |
| TQ-3251 |
If or when a StarLeaf Huddle is turned off and on again, the MAC address can change to a random address. StarLeaf are working on a fix for this for existing Huddle room systems. Newly purchased Huddle room systems will not experience this issue |
| 27048 | StarLeaf green buttons for Microsoft Teams meetings that use Pexip as the Teams gateway provider will not always work with Office 365 ATP Safe Links . A fix for this is coming soon |
| 12067 | In some circumstances, when a Skype for Business client attempts to add video or content into a StarLeaf meeting with no other video participants there can be unexpected call failure |
| 11755 | There is a BFCP interoperability issue between Cisco VCS and the StarLeaf Cloud which can cause screen share to be disabled mid call |
| 10858 | Internet Explorer 11: When you access a user page on the Portal using Internet Explorer 11, the time zone selection box automatically opens |